Vier Ortiz
Lorain,OH
Summary
Proven Sales Manager with a track record of driving revenue growth and client satisfaction at Titus-Will Auto Group. Excelled in relationship building and sales team training, enhancing team performance and expanding profitable territories. Leveraged sales expertise and motivational skills to foster a high-performing environment and achieve notable sales milestones. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Sales Manager
Titus-Will Uto Group
10.2001 - 06.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Sales Manager
Mallon Ford
03.1993 - 10.2001
- Attended industry events and conventions to explain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
United States Marine Corps
United States of America
10.1988 - 11.1992
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Gulf War Veteran with a team of six Marines accomplishing high level missions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
BBA - Human Resources Development
02.2025
Associate of Applied Science - Human Resources Development
01.2023
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Sales expertise
- Sales Presentations
- Client Relationship Management
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Managed the Certified Vehicle award winning sales team at Lakewood Ford for the Titus-will Group.
- Supervised team of 22 staff members.
- Named "Salesman of the Year" in 1996-1997.
Languages
Spanish
Limited Working
Certification
- Business Management Training Certificate- 2023
- Human Resource Management Certificate - 2023
- CSP - Certified Sales Professional
- Ford Master Certified Customer Relations Management
- Ford Motor Company Management certified-2002
- United States Marine Corps Non-Commissioned officer training-1992
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work from home optionSoftware
Word Excel Power Point
Interests
Boxing (sports) -Reading- Family Events
Timeline
Sales Manager - Titus-Will Uto Group
10.2001 - 06.2018
Sales Manager - Mallon Ford
03.1993 - 10.2001
United States Marine Corps - United States of America
10.1988 - 11.1992
Franklin University - BBA, Human Resources Development
Lorain County Community College - Associate of Applied Science, Human Resources Development
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