Viet Tran
Germantown,WI
Summary
Dedicated professional with a strong focus on customer service and attention to detail. Proven ability to enhance service delivery and customer relationships.
Overview
1
1
Language
11
11
years of professional experience
Work History
Business Owner/Operations Manager
Fever Nails & Spa
Milwaukee, WI
08.2013 - 07.2024
- Manage financial operations and daily spa operations, ensuring high-quality service delivery in nail and spa treatments.
- Supplies and stock management.
- Customer service and best practices for spa treatment procedures.
Driver
Mila's Bakery
Thiensville, WI
06.2014 - 09.2015
- Delivered bakery products to customers, ensuring timely and accurate deliveries.
- Assisted in loading and unloading bakery items, optimizing space and efficiency in transport.
- Maintained vehicle cleanliness and performed routine maintenance checks for safety compliance.
- Communicated effectively with customers to provide exceptional service and address inquiries.
Education
Associate of Science - Horticulture
Cosumnes River College
Sacramento, CAHigh School Diploma -
Germantown High School
Germantown, WI06.2003
Skills
- Operations management
- Client relations
- Issue resolution
- Team collaboration
- Expert Driver
- Customer relations
- Attention to detail
- Relationship building
- Driven and determined
Languages
Vietnamese
Native or Bilingual
Timeline
Driver
Mila's Bakery
06.2014 - 09.2015
Business Owner/Operations Manager
Fever Nails & Spa
08.2013 - 07.2024
Associate of Science - Horticulture
Cosumnes River College
High School Diploma -
Germantown High School