Vijayalakshmi kshatri
Katy,TX
Summary
Adept at enhancing system efficiency and user experience, I spearheaded critical Salesforce CPQ admin initiatives at Websfdc Technology. My expertise in Visualforce development and exceptional team leadership significantly improved process automation and data management, driving data-driven decision-making and boosting user adoption rates.
Salesforce specialist skilled in optimizing CRM systems to drive business efficiency. Adept at managing integrations, automating processes, and enhancing user experience. Proven track record of working collaboratively to achieve results and adapt to shifting requirements. Strong problem-solving abilities, effective communication skills, and commitment to continuous improvement.
Knowledgeable salesforce CPQ Developer with strong background in Salesforce Administration. Successfully managed and streamlined CRM systems, enhancing user adoption and system efficiency. Demonstrated ability in automating complex processes and providing valuable training to users.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Salesforce CPQ ADMIN
Websfdc Technology
01.2022 - 04.2024
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
- Customized user interfaces according to specific departmental needs while maintaining a consistent overall experience across the platform.
- Proactively identified opportunities for process improvement within the Salesforce environment by staying current on industry trends and best practices.
- Ensured data integrity and accuracy through regular audits, timely updates, and meticulous record maintenance.
- Maintained high levels of security and compliance by enforcing strict access controls, monitoring user activity, and performing periodic vulnerability assessments.
- Reduced training time for new users by creating comprehensive Salesforce training materials and conducting hands-on training sessions.
- Led Salesforce end-user training sessions, improving user adoption rates and ensuring that teams could leverage Salesforce functionality to its fullest potential.
- Enhanced data-driven decision-making by establishing centralized Salesforce data management system that provided real-time insights into sales trends.
Education
BDS - Science
GITAM UNIVERSITY
INDIA03-2008
Skills
- Report building
- Security management
- Visualforce development
- Dashboard creation
- Data Management
- Multitasking
- Multitasking Abilities
- Reliability
- Critical Thinking
- Team Leadership
- Professionalism
- Object-Oriented Programming
- Adaptability
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Salesforce trailhead
Certification
- Salesforce CPQ DEVELOPER [SALESFORCE TRAILHEAD]
- Salesforce Certified Administrator
- First Aid Certification
- Texas Driver's License
Languages
English
Full Professional
Hindi
Native or Bilingual
Telugu
Native or Bilingual
Spanish
Elementary
Interests
- I enjoy cooking for friends and family gatherings
- Playing Sports
Work Preference
Work Type
Full TimePart TimeContract WorkTimeline
Salesforce CPQ ADMIN
Websfdc Technology
01.2022 - 04.2024
BDS - Science
GITAM UNIVERSITY
Similar Profiles
Conor AdamsConor Adams
Sales Development Representative at Bluewave Technology Group (formerly AVAIL Technology Solutions)Sales Development Representative at Bluewave Technology Group (formerly AVAIL Technology Solutions)
Alison HawkinsAlison Hawkins
Vice President of Client Services at Orion Advisor Technology (Redtail Technology)Vice President of Client Services at Orion Advisor Technology (Redtail Technology)
Krishnaraja GanapathyKrishnaraja Ganapathy
Application Development Manager at BNY Mellon Technology India Pvt Ltd – Pershing TechnologyApplication Development Manager at BNY Mellon Technology India Pvt Ltd – Pershing Technology
Miranda SoutherlandMiranda Southerland
Administrative & Event Assistant at Katy Independent School DistrictAdministrative & Event Assistant at Katy Independent School District
Brayden ArnoldBrayden Arnold
IT Professional at Texas A&M Transportation InstituteIT Professional at Texas A&M Transportation Institute