Front Desk Receptionist
Super 8 Hotel
- Delivered exceptional customer service to guests, ensuring a welcoming atmosphere.
- Operated cash register accurately, managing transactions efficiently.
- Handled phone inquiries, providing information and addressing guest concerns.
- Trained new team members on operational procedures and customer service standards.
- Implemented strategies that reduced wait times for guests during peak hours.
- Consistently exceeded sales goals through effective upselling techniques.