Successful store owner skilled at leading profitable operations, managing employees and marketing business. Offers excellent business acumen and leadership abilities honed during progressive career. .
Overview
37
37
years of professional experience
1
1
Certification
Work History
Store Owner
Nostra Bella
Commerce City, MI
03.2018 - Current
Led startup and creation of operational procedures and workflow planning.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Set pricing structures according to market analytics and emerging trends.
Planned promotional campaigns for new products or specials.
Increased business by developing new marketing and promotional strategies.
Identified areas of improvement for increased productivity or cost savings initiatives.
Provided training for employees on product knowledge and customer service techniques.
Store Owner
Di Biase Hair Usa
Commerce, MI
01.2012 - Current
Managed inventory levels, restocking shelves as needed.
Maintained records of sales, profits and losses within the store.
Assisted with purchasing decisions based on customer demand and current market conditions.
Implemented marketing campaigns to increase brand visibility and attract new customers.
Resolved customer complaints in a timely manner while maintaining a positive attitude.
Negotiated contracts with vendors to secure best prices for products.
Cultivated relationships with customers to promote repeat business.
Provided training for employees on product knowledge and customer service techniques.
Salesperson
Bella beauty suppy
Walled Lake, MI
01.2012 - 01.2017
Provided personalized service to build relationships with customers.
Generated new business opportunities through cold calling campaigns.
Assisted customers in selecting appropriate products or services for their needs.
Participated in trade shows, conferences, and other marketing events.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Advised customers on the latest product features and benefits.
Monitored inventory levels and placed orders as needed.
Educated customers about products and services offered by the company.
Hairstylist
Antonio's
Farmington Hills, MI
01.2002 - 04.2012
Created custom looks for clients based on their individual style, body type, and personality.
Provided consultations to clients about their desired hairstyle and hair care needs.
Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
Developed relationships with new clients through referrals from existing customers.
Collaborated with other beauty professionals on projects related to hairstyling.
Hairstylist
Hairdresser's One
West Bloomfield, MI
01.1988 - 01.2012
Provided consultations to clients about their desired hairstyle and hair care needs.
Educated clients on proper home hair care maintenance techniques.
Recommended products to clients based on their individual needs.
Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
Developed relationships with new clients through referrals from existing customers.
Education
High School Diploma -
Bentley Haigh School
Livonia, MI
06-1982
Business
Oakland Community College
Bloomfield Hills, MI
Wayne State University
Detroit, MI
Skills
Staff hiring
Sales management
Business Administration
Performance Analysis
Business marketing
Employee Scheduling
Business Networking
Customer Relations
Business Development
Employee Development
Certification
Graduated from beaut school while still in high school .
attended advanced schools out of state and Canada
competed and won awards for hair styling
international and national stage artistist
provided hair services for tv shows
judged the United States National Pageants for 10 years . Judged America state pateants and worked with USA systems