Viktoria Belgorodsky
Rockville,MD
Summary
Dynamic retail professional with a proven track record at MHP Retailers, excelling in customer service and team leadership. Skilled in visual merchandising and inventory management, I have successfully enhanced store presentation and reduced discrepancies, driving sales growth and fostering customer loyalty. A reliable team player dedicated to operational excellence.
Overview
35
35
years of professional experience
Work History
Sales Associate
MHP Retailers - Sequel
03.2020 - Current
- Led product demonstrations, enhancing customer engagement and driving sales conversions.
- Trained new team members on sales techniques and customer service best practices.
- Managed inventory levels, ensuring optimal stock availability and reducing shrinkage.
- Developed visual merchandising strategies to improve store presentation and attract customers.
- Resolved customer inquiries efficiently, fostering loyalty and repeat business.
Assistant Manager
MHP Retailers- Corby Collection
02.2002 - 03.2020
- Led team to enhance operational efficiency through process improvements and strategic planning.
- Mentored junior staff, fostering skills development and enhancing team performance.
- Developed training programs to streamline onboarding processes and improve employee retention.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
Assistant Store Manager
Country Road of Australia
03.1996 - 01.2002
- Led team in achieving sales targets through effective staff training and development.
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Implemented visual merchandising strategies that increased customer engagement and store aesthetics.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
Store Manager
Casual Corner
02.1991 - 03.1996
- Oversaw daily store operations, ensuring optimal customer service and efficient workflow.
- Trained and mentored staff in sales techniques and product knowledge to enhance team performance.
- Managed inventory levels using POS systems, reducing stock discrepancies and improving accuracy.
- Developed promotional strategies that increased foot traffic and boosted seasonal sales initiatives.
Education
Master of Science - Speech Therapy
Teacher's University.
Leningrad, RussiaSkills
- Customer service
- Team player
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Upselling
- Visual merchandising
- Retail store operations
Languages
Russian
Native or Bilingual
Timeline
Sales Associate
MHP Retailers - Sequel
03.2020 - Current
Assistant Manager
MHP Retailers- Corby Collection
02.2002 - 03.2020
Assistant Store Manager
Country Road of Australia
03.1996 - 01.2002
Store Manager
Casual Corner
02.1991 - 03.1996
Master of Science - Speech Therapy
Teacher's University.