Viktoria Manzera
Tempe,AZ
Summary
Highly motivated and dedicated individual with strong work ethic, communication, and organizational skills, seeking employment in a fast paced work environment in which I can demonstrate my skills of expertise.
Overview
4
4
years of professional experience
Work History
Manager
White Castle
07.2022 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Member
Walmart
01.2022 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Manager
White Castle
08.2020 - 08.2021
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Cross-trained existing employees to maximize team agility and performance.
Education
Diploma - General Studies
George Rogers Clark High School
Whiting, IN06.2021
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Teamwork and Collaboration
- Customer Service
Timeline
Manager
White Castle
07.2022 - 04.2024
Team Member
Walmart
01.2022 - 05.2022
Manager
White Castle
08.2020 - 08.2021
Diploma - General Studies
George Rogers Clark High School
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