Viktoria Youngs
Grand Blanc,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Security
Grand Blanc Community Schools
Grand Blanc, USA
08.2024 - Current
- Serve as the first line of defense and primary point of contact for students, parents, staff, and visitors, maintaining a safe and welcoming school environment.
- Monitor building access and surveillance camera systems; promptly communicate and coordinate with security staff when assistance is required.
- Supervised lunch periods and common areas, ensuring student safety, reinforcing appropriate behavior, and fostering positive relationships.
- Monitored hallways to maintain order and visibility across campus, contributing to a secure environment.
- Collaborated with administrators, teachers, and security personnel to enhance daily operations and support a safe school environment.
- Proactively assist team members to improve efficiency and help reduce overall workload.
Key Holder/Sales Associate
Americas Best Contacts and Eyeglasses
Grand Blanc, USA
01.2024 - 08.2024
- Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Supervised and trained sales associates, assigned tasks and monitored performance to optimize team effectiveness.
- Opened and closed store, followed security protocols and managed cash deposits to safeguard assets.
- Maintained store cleanliness and organized displays to create an inviting shopping environment and uphold company standards.
Optician
Americas Best Contacts and Eyeglasses
Grand Blanc, USA
07.2023 - 08.2024
- Offer expert advice on eyeglass frames and lens options to meet individual visual requirements and style preferences.
- Performed accurate measurements for eyeglass fitting, adjustment, and repair to ensure optimal visual clarity and comfort.
- Educate customers on proper eyeglass care and lens technology.
- Maintained organized dispensary to provide customers with a diverse selection of eyewear products.
- Managed administrative tasks, including appointment scheduling, insurance verification, and order processing to streamline operations.
- Pretesting patients to prepare them to see the doctor.
Cashier and Customer Service
Rite Aid
Grand Blanc, USA
01.2023 - 07.2023
- Main cashier who greets all customers in a kind and welcoming manner.
- Rang up customers efficiently, addressing inquiries to enhance their shopping experience.
- Guided customers through the store, assisting them in locating desired items to improve satisfaction.
- Stocked and faced shelves to maintain a clean, organized store environment, ensuring product availability.
- Remove and replace sale tags so customers get the correct information about sales.
Brand Ambassador
American Eagle Outfitters
Birch Run, USA
03.2022 - 11.2022
- Main cashier, checking customers out and making sure they had a good experience.
- Assisted customers in finding correct bra sizes through personalized fittings.
- Coordinated product displays and maintained neat folds to improve store presentation.
- Cleaned and organized store and fitting rooms, contributing to a welcoming shopping environment.
- Assisting customers in a kind, welcoming, and polite manner.
Brand Representative
Abercrombie & Fitch
Flint, USA
07.2020 - 04.2022
- Assisted customers in finding clothes that fit their personality or needs.
- Assisted in finding correct sizes for customers.
- Stocked product and made sure the products stayed stocked throughout my shift.
- Cashiering and making sure customers left happy.
- Cleaned the store and made sure all the products looked perfect at the end of the day.
Key Holder
Abercrombie & Fitch
Flint, USA
08.2021 - 10.2021
- Assisted in making the schedule.
- Opened and closed the registers.
- Trained new associates.
- Gave tasks to associates and made sure they stayed on task.
- Assisted associates in covering shifts.
- Took care of hostile customers in a calm, polite manner.
Education
Education -
Mott Community College
Flint, MI02-2026
Medical Billing & Coding - Certification Courses
AAPC
Remote01-2025
High School Diploma -
Powers Catholic High School
Flint, MI05-2021
Skills
- Experience with children
- Team collaboration
- Safety protocols
- Positive attitude
- Student engagement
- Social support
- Management
- Organizational skills
- Patient care
- Writing skills
- Cash handling
- Communication skills
- Retail sales
- Typing proficiency
- Time management
- Basic math skills
- Computer proficiency
- Leadership abilities
- Verbal and written communication
Certification
- CPR Certification, 08/01/25, Present, CPR Certified by the AHA.
- Certified Coding Specialist, Medical Coding Certification
- Medical Billing and Coding
Relocation
- Rochester Hills, MI
- Fenton, MI
- Oakland County, MI
Timeline
Front Desk Security
Grand Blanc Community Schools
08.2024 - Current
Key Holder/Sales Associate
Americas Best Contacts and Eyeglasses
01.2024 - 08.2024
Optician
Americas Best Contacts and Eyeglasses
07.2023 - 08.2024
Cashier and Customer Service
Rite Aid
01.2023 - 07.2023
Brand Ambassador
American Eagle Outfitters
03.2022 - 11.2022
Key Holder
Abercrombie & Fitch
08.2021 - 10.2021
Brand Representative
Abercrombie & Fitch
07.2020 - 04.2022
Education -
Mott Community College
Medical Billing & Coding - Certification Courses
AAPC
High School Diploma -
Powers Catholic High School