Viktoriia Taran
Destin,FL
Summary
Efficient Server/ Assistant manager known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
9
9
years of professional experience
Work History
Server
McGuire’s Irish Pub
Destin, Florida
10.2022 - 01.2025
- Checked food before serving it to customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Server
Bistrology breakfast & lunch
Miramar, Florida
04.2024 - 11.2024
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assistant Maitre D'
Celebrity Cruises
Miami, Florida
03.2021 - 08.2022
- Built positive relationships with other front-of-house and kitchen staff.
- Conducted regular inventories of food, beverage, and other items necessary for successful operation of the restaurant.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Head Waiter
Celebrity Cruises
Miami, FL
05.2020 - 02.2021
- Checked menus to ensure accuracy of prices, ingredients, and preparation methods prior to service periods.
- Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant
- Trained new employees to perform duties.
Fine Dining Server
Celebrity Cruises
Miami , FL
03.2018 - 10.2020
- Processed payments promptly at the end of meal service period using POS terminals.
- Monitored dining room to ensure optimal guest satisfaction and compliance with dining etiquette.
- Addressed and resolved customer complaints with professionalism and patience.
Hostess Manager
Celebrity Cruises
Miami, FL
03.2016 - 12.2017
- Trained and delivered orientation for new hostesses in alignment with company-established standards.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Performed administrative tasks such as payroll processing and scheduling shifts.
Education
Master of Finance -
University of Customs And Finance
Ukraine01-2016
Skills
- Food sales and promotion
- Order accuracy
- Relationship management
- Wine service
- Dietary restrictions knowledge
- Quality control
- Safe food handling
- Food safety practices
- Guest relations management
- Exceptional customer service
- Customer feedback management
Languages
English
Native/ Bilingual
Spanish
Professional
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Accomplishments
- Employee of the month of March 2024 in McGuires Irish Pub
- Top seller / Too review winner Bistrology breakfast & lunch
- Food handler certificate - Florida
- Alcohol safety training - Florida
- ServSafe certification
Timeline
Server
Bistrology breakfast & lunch
04.2024 - 11.2024
Server
McGuire’s Irish Pub
10.2022 - 01.2025
Assistant Maitre D'
Celebrity Cruises
03.2021 - 08.2022
Head Waiter
Celebrity Cruises
05.2020 - 02.2021
Fine Dining Server
Celebrity Cruises
03.2018 - 10.2020
Hostess Manager
Celebrity Cruises
03.2016 - 12.2017
Master of Finance -
University of Customs And Finance