Summary
Overview
Work History
Education
Skills
Timeline
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Vilma Boyett

Waianae,HI

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

22
22
years of professional experience

Work History

Cashier

Sam's Club
11.2004 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier

CVS
05.2016 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Barista

Thrirsty's
03.2002 - 02.2009
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Cashier

Big Lots Store
06.2002 - 10.2004
  • Helped customers complete purchases, locate items.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Spencer High School
El Salvador, San Salvador
10.1996

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Cash Handling
  • Cleaning and sanitizing

Timeline

Cashier

CVS
05.2016 - 03.2019

Cashier

Sam's Club
11.2004 - Current

Cashier

Big Lots Store
06.2002 - 10.2004

Barista

Thrirsty's
03.2002 - 02.2009

High School Diploma -

Spencer High School

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Vilma Boyett