Vina Hale
Kahoka,MO
Summary
Accomplished Registered Nurse with a robust background in patient care coordination and health service direction, notably at Southeast Iowa Regional Medical Center. Excelled in maintaining patient confidentiality, enhancing patient satisfaction, and leading team development. Skilled in nursing and verbal communication, adept at fostering patient-centric environments and streamlining discharge planning.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Southeast Iowa Regional Medical Center
01.2021 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Health Service Director
Sunnybrook Assisted Living
11.2019 - 01.2021
- Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
- Implemented training programs for staff development, enhancing skills and knowledge for improved overall performance.
- Management and direction of care of clients who lived in assisted living facility including memory care unit to meet client health care and well being needs.
- Maintenance and updating of patient clinical health records maintaining HIPAA standards and states guidelines for care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Registered Nurse
Fort Madison Community Hospital
11.2017 - 11.2019
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Registered Nurse
Lewis County Nursing Home
11.2013 - 11.2017
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Registered Nurse, Inpatient Psychiatric Unit
Keokuk Area Hospital
05.2004 - 11.2013
- Addressed complex psychosocial needs of patients through collaboration with social workers, case managers, therapists, and other support staff.
- Educated patients and family members about psychiatric disorders, available treatments, and community resources to promote continuity of care postdischarge.
- Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating appropriate interventions.
- Administered medications in accordance with the five rights, ensuring safe and accurate dispensing of psychotropic and non-psychotropic drugs.
- Conducted suicide risk assessments routinely to identify high-risk individuals in need of additional intervention or monitoring within the facility setting.
- Assessed the need for restraint or seclusion in accordance with facility protocols, prioritizing least restrictive measures when possible to promote patient autonomy.
- Led discharge planning efforts by coordinating necessary referrals, appointments, and follow-up services for successful reintegration into the community setting.
- Utilized critical thinking skills to identify subtle changes in patient behaviors or symptoms that may indicate a need for immediate intervention or reassessment of treatment plans.
Education
Bachelor of Science - Nursing
Walden University
Minneapolis, MN01-2014
Associate of Arts - Nursing
Southeastern Community College
Burlington, IA01-2005
Skills
- Patient confidentiality
- Verbal and written communication
- Patient documentation
- Documentation
- Nursing
- Self Motivated
- Dispute Resolution
- Discharge Planning
Certification
- Basic Life Support Certificate (BLS) - American Heart Association or Red Cross.
- Clinical Health Coach
Timeline
Patient Care Coordinator
Southeast Iowa Regional Medical Center
01.2021 - Current
Health Service Director
Sunnybrook Assisted Living
11.2019 - 01.2021
Registered Nurse
Fort Madison Community Hospital
11.2017 - 11.2019
Registered Nurse
Lewis County Nursing Home
11.2013 - 11.2017
Registered Nurse, Inpatient Psychiatric Unit
Keokuk Area Hospital
05.2004 - 11.2013
- Basic Life Support Certificate (BLS) - American Heart Association or Red Cross.
- Clinical Health Coach
Bachelor of Science - Nursing
Walden University
Associate of Arts - Nursing
Southeastern Community College
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