Vincent B. Eubanks

• Currently responsible for 13 locations across northeast GA with a total account volume of over 11 million.
• Formulated and implemented operational strategies aimed at enhancing service delivery across diverse locations.
• Developed and implemented strategies to streamline operations, driving efficiency and reducing expenses.
• Guided cross-functional teams to achieve organizational objectives, ensuring effective resource alignment for strategic goals.
• Developed targeted training sessions focused on enhancing staff capabilities while maintaining alignment with organizational standards.

• Spent my first two years within the InstaLoan brand of TMX Finance. Assign to 13 stores in south GA working out of the Valdosta GA market. This was a credit based, loan product that included state oversight and monthly state audits.
• In August of 2016, I was transferred to the TitleMax brand where I oversaw 15 to 19 locations with total account volumes over 15 million.
• In 2022, I was a finalists for District Director of the Year.
• Directed daily operations, ensuring alignment with strategic business goals.
• Implemented process improvements to enhance operational efficiency and effectiveness.
• Mentored team members, fostering professional development and skill enhancement.
• Analyzed performance metrics to drive data-informed decision-making and operational adjustments.

• Achieved recognition as part of top 5 volume district in Texas by effectively managing operations across 19 stores in Waco, TX metro area. Enhanced team performance and operational efficiency.
• Implemented strategies to reduce shrinkage, achieving a decrease of 24 basis points in 2010 and 87 basis points in 2011.
• Ranked first in Austin, TX region for sales to plan, while attaining second position for profit to plan, demonstrating commitment to excellence.
• Relocated to MS, leading operations for 17 stores in Laurel, MS metro.
• Analyzed sales strategies and implemented improvements, resulting in a 4% increase in comps and a rise in district ranking from last to third.
• Improved Customer Service scores by over 10% in first 90 days.
• Recognized for outstanding performance, ranking in top 20% of 637 Dollar General districts in sales to plan, profit to plan, and customer service metrics.
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• Directed operations for 15 to 19 retail locations across Kansas City metro and Kansas.
• Directed initiatives to optimize processes contributing to 90 million in annual sales.
• Awarded top market team in 2007 in the Midwest Region.

2000-2001 Fedex Office/Kinko's Copies, Inc Orlando, FL

District Manager

• Lead operations for 15 stores from Orlando to Jacksonville, FL.
• Top client was Walt Disney World and lead team to set up site in Orlando Convention Center.

1999-2000 Kinko's Copies, Inc Birmingham, AL/New Orleans, LA

District Manager

• Lead operations for 2 districts totaling 23 stores in the MS/AL and LA Districts. Sales totaled over 50 million annually.

1995-2000 Kinko's Copies, Inc Birmingham, AL

District Manager

• Lead operations for 13 stores in MS/AL