I enjoy reading and writing poetry, have been published many times and have won awards Golf and Bowling are also some of my favorite pasttimes
Vincent Calone
21 Comet Road Rocky Point
Summary
Dynamic Auto Damage Supervisor at GEICO with I-Car Platinum Certification and a proven track record in enhancing workflow efficiency. Recognized for exceptional customer service, leading to a #1 rating among field adjusters in 2026. Skilled in complex problem-solving and staff management, driving team performance through effective coaching and feedback.
Overview
25
25
years of professional experience
Work History
Auto Damage Supervisor
GEICO
2 Huntington Quadrangle Melville NY 11747
01.2001 - 01.2026
- Oversaw daily operations, ensuring adherence to quality standards and efficiency protocols.
- Trained and mentored new employees on company policies and customer service excellence.
- Developed and implemented process improvements that enhanced workflow efficiency.
- Managed team performance through regular feedback sessions and performance evaluations.
- Reinspected estimates and offered coaching through weekly audits.
- Settled total losses with customers, coached adjusters to settle difficult claims.
- Appeared in court as an on behalf of employer as expert.
Education
Bachelor of Science - Communication Studies
State University of New York @ Oswego
NY05-1995
Skills
- I-Car Platinum Certified
- Proficient in CCC products and estimating systems
- 25 licensed auto damage appraiser/adjuster
- Goal oriented
- Staff management
- Customer service, rated #1 section in field adjusters 2026
- Attention to detail
- Complex Problem-solving skills
Interests
Timeline
Auto Damage Supervisor
GEICO
01.2001 - 01.2026
Bachelor of Science - Communication Studies
State University of New York @ Oswego