Vincent Cerra 4th

• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• We are a retail based business where we identify customers needs and wants to bring products to the marketplace that will both sell at a high rate and make customers happy so that they become repeat customers.
• As a small business we must be flexible to the ever changing needs of our customers. We pride ourselves in being able to adapt and overcome any challenges.

As owner of this business i was tasked with everything that goes along with running a business. I managed all employees as well as development and growth. We started with one location and grew to 3 locations in NJ and Florida as well as developing our online presence. As a leader my main objective was to hire like minded individuals who shared a passion for the service we were providing. In my humble opinion passion equals results. This certainly proved true as we enjoyed very successful results.

• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
• Recruiting, hiring and training of team members.