Vincent Moore
Tampa
Summary
Experienced Healthcare worker with 20 years in the Hospital setting. Very professional while completing assignments. Highly driven to maintain customer satisfaction goals and contribute to company success. Offers skill with various systems paired with outstanding active listening and multitasking abilities. Having a strong desire and determination to achieve or exceed expectations and high levels of success.
Overview
19
19
years of professional experience
Work History
Patient Service Representative
Phoenix House of Florida Department of Corrections
Tampa
11.2025 - Current
- Assisted patients with scheduling appointments and managing medical records.
- Ensure clients pay for services collecting payments.
- Audit patients for remaining balance owed.
- Administer Drug Exams send positive specimens to lab.
- Provide Financial Documents and Adult/Adolescences manuals.
- Provide Financial Documents and Adult/Adolescences manuals.
- Processed insurance information and verified eligibility for services.
Stress Lab Tech/EKG Technician
AdventHealth
Tampa
10.2024 - Current
- Conducted laboratory tests following strict safety protocols and guidelines.
- Administer Bruce protocol and Lexi scan test in collaboration with the Nuclear Med Tech and Physician.
- Monitor vital signs take blood pressure and obtain baseline EKG.
- Instruct patient on treadmill and assist in safety protocols.
EKG Technician
Tampa General Hospital
Tampa
09.2023 - Current
- Obtain information for EKG records.
- Connect electrodes to leads from the EKG machine.
- Conduct the electrocardiogram.
- Instruct patients to perform physical exercise as specified by the physician.
- Identify abnormal heart rhythms.
- Recognize emergencies and assist the responding physician.
- Performed equipment diagnostics, troubleshooting and evaluations.
Patient Transport Aide
Tampa General Hospital
Tampa
08.2022 - 09.2023
- Transported patients safely between departments in a busy hospital setting.
- Assisted medical staff with patient mobility and comfort during transfers.
- Maintained cleanliness and organization of transport equipment and vehicles.
- Communicated effectively with patients to ensure understanding of transport procedures.
Inventory Specialist
Brandon Regional Health Centre
Brandon
10.2021 - 02.2022
- Participated in physical inventory counts to keep information accurate and current.
- Conducted scheduled deliveries.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Coordinated inventory, stocking and ordering.
- Performed scheduled inventory counts and supply audits to ensure inventory was efficient for surgery procedures.
- Entered information into system to update status reports.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels in the OR.
Unit Customer Service Representative
Tampa General Hospital
Tampa
10.2015 - 09.2018
- Assisted patients with inquiries and provided information about hospital services.
- Managed appointment scheduling for various departments efficiently and accurately.
- Resolved customer complaints by actively listening and providing appropriate solutions.
- Maintained accurate patient records in electronic health record systems diligently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Patient Transporter
Tampa General Hospital
Tampa
12.2006 - 09.2015
- Greeted patient and explained transport plan and destination.
- Provided patient transport using various equipment and adhered to safety protocols.
- Facilitated communication between patients and staff, enhancing unit efficiency.
- Managed medical supplies and equipment, ensuring readiness for patient care.
- Responded promptly to patient requests, improving satisfaction and care delivery.
- Accurately transcribed physician orders, reducing potential medical errors.
- Coordinated patient care logistics between medical teams and support staff, implementing streamlined communication protocols for enhanced emergency response.
- Maintained facility and patient confidentiality, complying with HIPPA policies and procedures.
- Supported and coached new employees on policies and safety measures and offered assistance with tasks.
Education
SOME COLLEGE -
Hillsborough Community College
Tampa, FLECG CERTIFIED -
ECG Certification Program
Cardiac Monitor Technician Certified
CMT Program
Health Unit Coordinator Certified
H.U.C. Program
TGHSkills
- Data Collection
- Workflow Coordination
- Electronic Charting
- ECG
- Diagnostic Imaging
- Patient Care
- HIPAA
- Inventory Management
- Critical Thinking
- Technical Support
- Health Records Management
- Problem Solving
- Active Listening
- Empathy
- Clear communication
Timeline
Patient Service Representative
Phoenix House of Florida Department of Corrections
11.2025 - Current
Stress Lab Tech/EKG Technician
AdventHealth
10.2024 - Current
EKG Technician
Tampa General Hospital
09.2023 - Current
Patient Transport Aide
Tampa General Hospital
08.2022 - 09.2023
Inventory Specialist
Brandon Regional Health Centre
10.2021 - 02.2022
Unit Customer Service Representative
Tampa General Hospital
10.2015 - 09.2018
Patient Transporter
Tampa General Hospital
12.2006 - 09.2015
SOME COLLEGE -
Hillsborough Community College
ECG CERTIFIED -
ECG Certification Program
Cardiac Monitor Technician Certified
CMT Program
Health Unit Coordinator Certified
H.U.C. Program