Vincent Palmer
Tampa,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
Bambolina
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Kokeshi
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
Server
Paradiso Ristorante
06.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Front of House Team Member
Eat Well Kitcken
01.2016 - 01.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
Entrepreneurship And Sales
The University of Tampa
Tampa, FL05.2025
Skills
- Waiting Tables
- Menu Item Recommendation
- Pos Operation
- Dining Customer Service
- Guest Satisfaction
- Suggestive Selling
Timeline
Server
Bambolina
05.2023 - 08.2023
Server
Kokeshi
05.2023 - 08.2023
Server
Paradiso Ristorante
06.2021 - 08.2023
Front of House Team Member
Eat Well Kitcken
01.2016 - 01.2022
Entrepreneurship And Sales
The University of Tampa
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