Vincent Pham
Oklahoma City,OK
Summary
Proven sales professional with a track record of exceeding sales targets at companies like Heartland Payment Systems through expert customer relationship management and CRM proficiency. Skilled in upselling, with a knack for building strong client relationships and a deep understanding of product knowledge, ensuring significant revenue growth and client base expansion.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Heartland Payment Systems
07.2023 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Used CRM software to maintain detailed contact logs and account records.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Ensured compliance with industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
- Expanded client base significantly through effective prospecting methods including cold calling, direct mail campaigns, and social media outreach.
Outside Sales Representative
Golden Bloom Farms
09.2019 - 06.2023
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Sales Associate
Lululemon Athletica
11.2017 - 09.2019
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
Sales Associate
Champs Sporting Goods
07.2014 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Business Administration
Mid-America Christian University
Oklahoma City, OK05.2020
Skills
- Customer Relationship Management
- Upselling and Cross Selling
- Product Knowledge
- CRM proficiency
- Cold calling expertise
- Salesforce CRM
Timeline
Inside Sales Representative
Heartland Payment Systems
07.2023 - Current
Outside Sales Representative
Golden Bloom Farms
09.2019 - 06.2023
Sales Associate
Lululemon Athletica
11.2017 - 09.2019
Sales Associate
Champs Sporting Goods
07.2014 - 11.2017
Bachelor of Science - Business Administration
Mid-America Christian University
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