Vincent Pham
Oklahoma City,OK
Summary
Proven sales professional with a track record of exceeding sales targets at companies like Heartland Payment Systems through expert customer relationship management and CRM proficiency. Skilled in upselling, with a knack for building strong client relationships and a deep understanding of product knowledge, ensuring significant revenue growth and client base expansion.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Heartland Payment Systems
Oklahoma City, OK
07.2023 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Used CRM software to maintain detailed contact logs and account records.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Ensured compliance with industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
- Expanded client base significantly through effective prospecting methods including cold calling, direct mail campaigns, and social media outreach.
Outside Sales Representative
Golden Bloom Farms
09.2019 - 06.2023
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Sales Associate
Lululemon Athletica
11.2017 - 09.2019
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
Sales Associate
Champs Sporting Goods
Oklahoma City, OK
07.2014 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Business Administration
Mid-America Christian University
Oklahoma City, OK05.2020
Skills
- Customer Relationship Management
- Upselling and Cross Selling
- Product Knowledge
- CRM proficiency
- Cold calling expertise
- Salesforce CRM
Timeline
Inside Sales Representative
Heartland Payment Systems
07.2023 - Current
Outside Sales Representative
Golden Bloom Farms
09.2019 - 06.2023
Sales Associate
Lululemon Athletica
11.2017 - 09.2019
Sales Associate
Champs Sporting Goods
07.2014 - 11.2017
Bachelor of Science - Business Administration
Mid-America Christian University