Vincent Robertazzo
Wimauma,FL
Summary
A hardworking and reliable employee focused on going above and beyond to support the team and serve customers. Consulted with customers to understand their desires and suggest the best products to meet their needs. Reviewed procedures and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials. Motivated to continue to learn and grow. Experience providing interpersonal service in high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Bob Evan's Restaurant
09.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs & providing personalized service.
Server
Anna Maria Oyster Bar of Ellenton
03.2023 - 09.2023
- Increased sales with upselling techniques & thorough knowledge of menu items, specials, and promotions.
Bartender
Hammered Harry's
01.2023 - 03.2023
- Reduced wait times for drinks by efficiently managing bar area & prioritizing orders.
Slot Tech
Hard Rock Casino & Hotel Tampa
08.2022 - 12.2022
- Improved slot machine performance by conducting regular maintenance & troubleshooting tasks.
- Enhanced customer satisfaction by providing timely & efficient repair services for malfunctioning machines.
- Increased overall casino revenue by ensuring optimal functionality of all gaming equipment.
- Contributed to a safe gaming environment by adhering to strict safety protocols during repairs & installations.
Bartender
UVA Lounge
05.2022 - 08.2022
- Increased customer satisfaction by providing excellent service & crafting high-quality cocktails.
Bench Jeweler
Jared's The Galleria of Jewelry
02.2022 - 05.2022
- Enhanced customer satisfaction by providing timely & precise jewelry repairs.
Education
Bartending
Elite Bartending School & Event Staffing of Tampa
Tampa, FL05.2022
Associate of Arts -
Elgin Community College
Elgin, ILHigh School Diploma -
Hampshire High School
Hampshire, IL05.2019
Skills
- Upselling
- Multitasking
- Food Running
- Table Bussing
- Problem-Solving
- Customer Service
- Suggestive Selling
- Attention to Detail
- Safe Food Handling
- Menu Memorization
- High-Volume Dining
- POS & Cash Register
- Beverage Preparation
- Teamwork & Collaboration
- Daily Specials Memorization
- Liquor, Beer, & Wine Knowledge
- Cocktail & mixed beverage recipes
Timeline
Server
Bob Evan's Restaurant
09.2023 - Current
Server
Anna Maria Oyster Bar of Ellenton
03.2023 - 09.2023
Bartender
Hammered Harry's
01.2023 - 03.2023
Slot Tech
Hard Rock Casino & Hotel Tampa
08.2022 - 12.2022
Bartender
UVA Lounge
05.2022 - 08.2022
Bench Jeweler
Jared's The Galleria of Jewelry
02.2022 - 05.2022
Bartending
Elite Bartending School & Event Staffing of Tampa
Associate of Arts -
Elgin Community College
High School Diploma -
Hampshire High School
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