VINCENT SCARPELLI
Lake Grove,New York
Summary
Reliable food service and sales team member with a track record of serving thousands of guests, handling long wait times, and maintaining calm in fast-paced environments. Delivered strong sales results, supported product presentation, and learned POS systems quickly. Brings customer focus, organization, and steady performance across bakery, hosting, and sales work.
Overview
4
4
years of professional experience
Work History
host
Cheesecake Factory
2024.10 - Current
- Host October 2024- present
- Operated in a high-stress environment, managing 2+ hour wait times while assisting thousands of guests daily.
- Managed guest wait times to enhance overall dining experience and address customer concerns.
- Greeted thousands of guests daily and escorted them to their tables.
- Utilized customer service skills to greet guests upon arrival.
- I also ran food and learned the pos system very quickly.
baker
Cheesecake Factory
2025.08 - Current
- Baker August 2025- present
- Prepared a diverse range of desserts and coffees to meet customer demand.
- Maintained high standards of presentation under time pressure, ensuring desserts looked elegant and delicious.
- Opened bakery and prepared for day by pulling cakes from freezer, making fresh toppings, cleaning, and arranging cakes for display.
Sales team and website manager
College Virtual Enterprise
2023.01 - 2024.01
- Achieved the highest sales volume in the firm, demonstrating exceptional product knowledge and customer engagement.
- Participated in multiple trade fairs as part of the sales team, achieving the highest product sales in the firm.
- Managed website and collaborated with the sales team to pitch and sell products.
Education
Bachelor of Science - Business Administration And Management
Stony Brook University
Stony Brook, NY2028-06
Skills
- Customer service and relations
- Effective communication and interpersonal skills
- Team collaboration and independent work
- Organizational and time management skills
- Task prioritization
- Detail-oriented multitasking
- Quick learner
- Sales assistance and strategies
- Sales analysis
- Sales planning
- Market awareness
- Social media management
- Problem solving
- Negotiation skills
Timeline
baker
Cheesecake Factory
2025.08 - Current
host
Cheesecake Factory
2024.10 - Current
Sales team and website manager
College Virtual Enterprise
2023.01 - 2024.01
Bachelor of Science - Business Administration And Management
Stony Brook University