Vincent Smith
Dallas,TX
Summary
Dedicated professional with strong customer service skills. Proven ability to efficiently process transactions and resolve inquiries, enhancing customer satisfaction and loyalty.
Overview
16
16
years of professional experience
Work History
Pick Clerk
Kroger
Dallas, tx
11.2025 - Current
- Processed customer transactions accurately, ensuring a smooth checkout experience.
- Addressed customer inquiries and resolved issues to enhance satisfaction and loyalty.
- Monitored store displays and signage for compliance with branding guidelines.
Inventory Cycle Counter
Novo Distribution
Dallas, Texas
08.2025 - 09.2025
- Identified discrepancies during cycle counts and initiated corrective actions.
- Monitored stock levels and reported variances to management for timely resolutions.
- Developed and maintained inventory documentation for compliance purposes.
- Performed audits to verify inventory accuracy and compliance with company standards.
Roadside Assistance Technician
Auto Rescue
Dallas, TX
01.2022 - 09.2025
- Provided excellent customer service to ensure customer satisfaction.
- Verified that all equipment was functioning properly before each shift began and reported any malfunctioning equipment immediately upon discovery.
- Performed on-site diagnostics to identify and resolve customer vehicle issues.
- Responded to emergency calls in a timely manner and provided appropriate solutions for the customer's needs.
- Assisted customers with jump starts, tire changes, lockouts, fuel delivery, and other roadside assistance services.
Production Worker
Dart
Waxahachie, Texas
09.2024 - 11.2024
- Assisted in assembly line operations to meet production targets.
- Operated machinery efficiently to ensure smooth production flow.
- Assured compliance with safety regulations throughout production processes.
- Cleaned up work area at end of shift to maintain safe working environment.
- Followed safety protocols while operating machines and equipment.
Yard Coordinator/Loading Supervisor
Ontrac
DeSoto, Texas
09.2023 - 09.2024
- Coordinated daily yard operations to ensure efficient material handling and workflow.
- Supervised team members to maintain high performance and safety standards.
- Trained new staff on equipment operation and safety protocols to enhance workplace safety.
- Executed routine maintenance checks on equipment to ensure optimal performance.
- Facilitated the unloading and staging of materials to support logistics operations.
- Assisted with loading and unloading heavy items from trucks or containers safely and efficiently.
- Created reports summarizing operational activities within the assigned department.
Trash Valet
Apex
dallas, TX
10.2022 - 10.2023
- Maintained cleanliness and organization of parking area to uphold professional appearance.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Performed miscellaneous job-related duties as assigned by supervisor.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Cleaned interior and exterior of vehicles while parked at facility.
Unloader Associate
Target
09.2022 - 09.2023
- Executed unloading operations efficiently, ensuring timely availability of products for stocking.
- Maintained clean and organized loading dock area to facilitate efficient operations.
- Assisted in training new associates on unloading procedures and safety protocols.
- Maintained an organized work area by sweeping floors, wiping down surfaces and removing debris from the dock area.
- Organized and stacked product in designated areas according to size, type, style, color or product code.
- Unloaded freight from trucks and containers using pallet jacks, hand-trucks, and forklifts.
Order Selector/Truck Loader
The Container Store
Coppell, Texas
02.2023 - 05.2023
- Executed accurate order picking to ensure timely fulfillment of customer requests.
- Maintained organized inventory by systematically arranging products within designated warehouse locations.
- Utilized equipment operation skills to effectively maneuver electric pallet jacks and forklifts.
- Monitored stock levels and reported shortages to facilitate timely replenishment.
- Participated in continuous improvement initiatives to optimize warehouse processes.
Stagehand
Rhino Staging & Events Production
Dallas, Texas
10.2019 - 06.2020
- Set up and tore down stage sets, lighting, rigging and sound equipment.
- Loaded and unloaded equipment from trucks.
- Rigged lights, curtains, scenery and other pieces for shows and events.
- Assisted with the installation of audio-visual systems in venues.
Rigger Helper
Pro Rig
Dallas, Texas
01.2020 - 05.2020
- Assisted in rigging equipment setup and breakdown for multiple projects.
- Conducted basic inspections of rigging equipment before use.
- Maintained cleanliness and organization of the rigging work area.
- Managed tool inventory to ensure availability of necessary equipment.
- Followed directions from riggers to ensure precise load positioning.
Temp Worker
ManpowerGroup
Irving, Texas
09.2019 - 12.2019
- temp worker
- unload and load trucks
- put merchandise on pallets
Warehouse Worker
WORLDPAC
Flower Mound, Texas
08.2018 - 09.2019
- Assisted with order picking and packing to ensure timely fulfillment of customer requests.
- Collaborated with team members to streamline shipping processes and improve workflow efficiency.
- Sorted and organized incoming shipments for optimal storage and accessibility.
- Maintained cleanliness of work areas to promote a safe and efficient environment.
- Trained new employees on warehouse procedures and safety protocols.
- Supported inventory audits by providing accurate counts and documentation.
Warehouse Shipping Lead
The Hillman Group
Lewisville, Texas
08.2016 - 09.2018
- Led daily shipping operations, ensuring timely dispatch of products to meet customer expectations.
- Trained and mentored team members on best practices in shipping procedures and safety protocols.
- Managed inventory control measures, ensuring stock availability aligned with customer demand and order schedules.
- Oversaw quality assurance compliance, verifying that all outgoing shipments met company standards.
- Facilitated communication between departments to ensure efficient handling of goods and timely deliveries.
Assistant Manager
Manpower Staffing
Irving, TX
04.2014 - 05.2017
- Managed staff schedules to ensure adequate coverage and maintain service quality.
- Assisted in conflict resolution among team members to maintain a positive work environment.
- Trained team members on company policies and best practices to ensure compliance.
- Oversaw inventory management, ensuring accurate stock levels and minimizing waste.
Driver Helper/Lead Mover
McCollister's Logistics Group
Coppell, Texas
06.2010 - 01.2015
- Assisted drivers with loading and unloading packages, ensuring efficient delivery processes.
- Supported route navigation by providing timely updates on traffic conditions and road closures.
- Helped organize inventory in the warehouse, enhancing accessibility and efficiency of package retrieval.
- Adapted to changing delivery routes and schedules with minimal disruption to service.
- Maintained cleanliness of assigned vehicle inside and out throughout duration of shift.
- Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
Education
Computer And Information Sciences
Remington College
Garland, TX05-2003
High School Diploma -
W.w.samuell
Dallas, TX05-2000
Skills
- Customer service
- Inventory management
- Transaction processing
- Order fulfillment
- Equipment operation
- Data entry
- Attention to detail
- Problem solving
- Team collaboration
- Mail sorting
- Staff supervision
- Analytical thinking
Timeline
Pick Clerk
Kroger
11.2025 - Current
Inventory Cycle Counter
Novo Distribution
08.2025 - 09.2025
Production Worker
Dart
09.2024 - 11.2024
Yard Coordinator/Loading Supervisor
Ontrac
09.2023 - 09.2024
Order Selector/Truck Loader
The Container Store
02.2023 - 05.2023
Trash Valet
Apex
10.2022 - 10.2023
Unloader Associate
Target
09.2022 - 09.2023
Roadside Assistance Technician
Auto Rescue
01.2022 - 09.2025
Rigger Helper
Pro Rig
01.2020 - 05.2020
Stagehand
Rhino Staging & Events Production
10.2019 - 06.2020
Temp Worker
ManpowerGroup
09.2019 - 12.2019
Warehouse Worker
WORLDPAC
08.2018 - 09.2019
Warehouse Shipping Lead
The Hillman Group
08.2016 - 09.2018
Assistant Manager
Manpower Staffing
04.2014 - 05.2017
Driver Helper/Lead Mover
McCollister's Logistics Group
06.2010 - 01.2015
Computer And Information Sciences
Remington College
High School Diploma -
W.w.samuell