Vincent Staffieri
Magnolia
Summary
Dedicated professional with experience in customer service and training. Skilled in active listening and problem resolution, committed to fostering effective learning environments and building strong relationships.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
ESS
Somerdale, NJ
05.2026 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Stadium Cook/Cashier
JMAC
Philadelphia, PA
06.2025 - Current
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Prepared and cooked meals following standardized recipes and safety protocols.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Monitored food quality during preparation and service, ensuring high culinary standards were met.
Certified Trainer
Chipotle
Pittsburgh, PA
09.2024 - 05.2026
- Facilitated training sessions to enhance team member knowledge of menu items and customer service standards.
- Developed instructional materials to support onboarding processes for new hires.
- Assessed individual training needs to tailor programs for diverse learning styles.
Certified Trainer
Taco Bell
Magnolia, NJ
02.2022 - 09.2023
- Developed and delivered engaging training programs for new team members.
- Assessed individual training needs to tailor instructional content effectively.
- Facilitated ongoing skill development workshops to enhance staff performance.
- Implemented feedback mechanisms to improve training effectiveness and participant engagement.
Education
Bachelor of Science - High School Teaching
University of Pittsburgh
Pittsburgh, PA05-2028
High School Diploma -
Sterling High School
Somerdale06-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Conflict resolution
- Group dynamics
- Training and coaching
Timeline
Substitute Teacher
ESS
05.2026 - Current
Stadium Cook/Cashier
JMAC
06.2025 - Current
Certified Trainer
Chipotle
09.2024 - 05.2026
Certified Trainer
Taco Bell
02.2022 - 09.2023
Bachelor of Science - High School Teaching
University of Pittsburgh
High School Diploma -
Sterling High School