Dynamic and dedicated professional with extensive experience in customer service at Ace Hardware. Proven ability in sales support, consistently enhancing customer satisfaction through effective problem-solving and a friendly demeanor. Able to maintain a helpful and informative environment. Effective in learning new skills and taking in new information.
Overview
3
3
years of professional experience
Work History
Cashier
Ace Hardware (Store Was Previously a True Value)
04.2023 - 11.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Was quickly moved from the register to do things on the floor like sales, assembly, cleaning, organization rental contracts, repair contracts, etc.
Busser
Darden Restaurants, Olive Garden
12.2021 - 11.2022
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Trained new staff in bussing and cleaning procedures.
Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Addressed customer complaints and inquiries to verify satisfaction.
Education
High School Diploma -
Moline Senior High School
Moline
06-2024
Skills
Customer service
Cash handling
Sales support
Problem solving
Conflict resolution
Customer assistance
Patience and empathy
POS system operations
Attention to detail
Verbal communication
Friendly, positive attitude
Timeline
Cashier
Ace Hardware (Store Was Previously a True Value)
04.2023 - 11.2024
Busser
Darden Restaurants, Olive Garden
12.2021 - 11.2022
High School Diploma -
Moline Senior High School
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