Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincent Tapia

Bettendorf

Summary

Dynamic and dedicated professional with extensive experience in customer service at Ace Hardware. Proven ability in sales support, consistently enhancing customer satisfaction through effective problem-solving and a friendly demeanor. Able to maintain a helpful and informative environment. Effective in learning new skills and taking in new information.

Overview

3
3
years of professional experience

Work History

Cashier

Ace Hardware (Store Was Previously a True Value)
04.2023 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Was quickly moved from the register to do things on the floor like sales, assembly, cleaning, organization rental contracts, repair contracts, etc.

Busser

Darden Restaurants, Olive Garden
12.2021 - 11.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Addressed customer complaints and inquiries to verify satisfaction.

Education

High School Diploma -

Moline Senior High School
Moline
06-2024

Skills

  • Customer service
  • Cash handling
  • Sales support
  • Problem solving
  • Conflict resolution
  • Customer assistance
  • Patience and empathy
  • POS system operations
  • Attention to detail
  • Verbal communication
  • Friendly, positive attitude

Timeline

Cashier

Ace Hardware (Store Was Previously a True Value)
04.2023 - 11.2024

Busser

Darden Restaurants, Olive Garden
12.2021 - 11.2022

High School Diploma -

Moline Senior High School
Vincent Tapia