Vincent Torres
Parlin
Summary
Motivated Human Services student seeking an HR internship to apply strong communication, interpersonal, and organizational skills. Experienced in customer service, administrative support, handling concerns, and managing multiple responsibilities through roles at the YMCA, KPot, and Angelo’s Pizza. Eager to bring a strong work ethic, adaptability, and people-focused approach to a Human Resources team.
Overview
4
4
years of professional experience
Work History
Server
KPOT
02.2025 - Current
- Provide professional and attentive customer service in a fast-paced restaurant environment.
- Manage multiple tables and competing priorities while maintaining accuracy and a positive customer experience.
- Communicate effectively with customers to identify and address questions, concerns, and individual needs.
- Respond to customer concerns professionally and work to identify appropriate solutions or retrieve requested information.
- Coordinate with team members and management to ensure smooth operations and efficient service.
- Maintain strong attention to detail while managing multiple responsibilities simultaneously.
Behavior Technician
Social Spectrum
03.2024 - 01.2025
- Implemented individualized behavior intervention plans to support client development.
- Monitored and recorded client progress, ensuring adherence to treatment protocols.
- Collaborated with interdisciplinary teams to optimize behavioral strategies and client outcomes.
- Developed rapport with clients, fostering a supportive environment for learning and growth.
- Maintained accurate documentation of sessions, contributing to compliance and quality assurance efforts.
- Engaged clients in therapeutic activities, promoting skill acquisition and behavioral improvement.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Membership Coordinator
YMCA
05.2022 - 01.2023
- Served as a primary point of contact for members and prospective members, providing professional and friendly assistance.
- Answered phone calls and responded to questions regarding memberships, programs, services, and general facility concerns.
- Assisted individuals with the membership process, including explaining membership options and helping customers make informed decisions.
- Addressed member concerns and worked to provide timely solutions while maintaining a positive and professional experience.
- Communicated with individuals from diverse backgrounds and effectively handled multiple inquiries and responsibilities.
- Supported daily administrative and customer service operations by managing phone inquiries, membership-related requests, and member needs.
Education
Human Services
Middlesex County College
Edison, NJ07.2026
Skills
- Customer Service
- Verbal Communication
- Interpersonal Communication
- Multitasking & Prioritization
- Problem Solving
- Conflict Resolution
- Professional Communication
- Working in Fast-Paced Environments
Timeline
Server
KPOT
02.2025 - Current
Behavior Technician
Social Spectrum
03.2024 - 01.2025
Membership Coordinator
YMCA
05.2022 - 01.2023
Human Services
Middlesex County College