Vincent Vasquez
Converse,Texas
Summary
Dynamic District Manager with a proven track record at Jackson Hewitt, excelling in strategic planning and leadership. Enhanced employee performance through targeted training, driving consistent revenue growth. Skilled in operations management, I fostered a collaborative environment that prioritized customer service and operational excellence, ensuring compliance and boosting team morale.
Overview
24
24
years of professional experience
Work History
District Manager
Jackson Hewitt
08.2022 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
District Manager
Sears Hometown & Outlet Stores Inc.
06.2021 - 07.2022
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Director of Retail Operations
Armark (San Antonio Spurs Sports)
03.2021 - 03.2022
- Streamlined inventory management processes for improved efficiency and reduced stock discrepancies.
- Enhanced customer satisfaction with focused staff training on customer service and product knowledge.
- Reduced employee turnover, providing consistent coaching and development opportunities for team members.
- Coordinated special events at retail locations including product launches, promotional activities, seasonal celebrations which attracted new customers.
- Established strong relationships with vendors, negotiating favorable contracts for cost-effective merchandise procurement.
- Analyzed sales data to identify trends and adjust strategies accordingly, maximizing revenue potential across all stores.
Director of Operations
GF Retail Group
01.2018 - 01.2022
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Regional Director
CPI (Sears Portrait Studios)
02.2004 - 03.2013
Regional Retail Manager
Hard Rock Cafe
01.2001 - 01.2004
Education
Bachelor of Arts - Communications
University of San Antonio
San Antonio, TX06-1995
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Goal setting and performance metrics
- Sales management
- Operations management
- Attention to detail
Timeline
District Manager
Jackson Hewitt
08.2022 - Current
District Manager
Sears Hometown & Outlet Stores Inc.
06.2021 - 07.2022
Director of Retail Operations
Armark (San Antonio Spurs Sports)
03.2021 - 03.2022
Director of Operations
GF Retail Group
01.2018 - 01.2022
Regional Director
CPI (Sears Portrait Studios)
02.2004 - 03.2013
Regional Retail Manager
Hard Rock Cafe
01.2001 - 01.2004
Bachelor of Arts - Communications
University of San Antonio
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