Dedicated professional with a strong background in customer service and complaint resolution. Proven ability to train staff effectively, ensuring high standards of service and satisfaction.
Overview
5
5
years of professional experience
Work History
Supervisor
Cheshire Village Pizza
Keene
04.2025 - Current
Supervised daily kitchen operations, ensuring seamless workflow and adherence to quality standards.
Trained new staff on food preparation techniques and customer service protocols to enhance guest satisfaction.
Resolved customer complaints promptly to maintain a positive dining experience.
Monitored employee productivity, delivering targeted feedback and coaching to foster skill development.
Care Taker
Hubbard Farm, LLC
West Chesterfield
09.2024 - 03.2025
Collaborated with team members to execute daily farming tasks effectively.
Maintained accurate records of daily activities and crop progress.
Used daily system logs to document production information, discussing issues with management.
Manager
Mim's Market
Northfield
09.2021 - 08.2024
Supervised staff, fostering a culture of high customer service standards.
Managed daily operations, enhancing store functionality and customer experience.
Resolved customer complaints swiftly, improving customer satisfaction and loyalty.
Trained new employees on store policies and customer interaction standards.
Coordinated inventory management to optimize stock levels and product availability.