Vincent P Alesia
Miami,FL
Summary
Results-oriented executive, successful in building and motivating dynamic teams. Strong collaboration skills both internally across departments and externally in prospecting efforts. Cultivates a company culture in which team members feel comfortable voicing ideas that drive company growth. Particularly adept at growing new opportunities into successful business operations.
Overview
28
28
years of professional experience
Work History
Director, Onboard Sales
Royal Caribbean International
Miami, FL
03.2020 - Current
- Directly in charge of a highly successful onboard sales program that promotes booking a future cruise right there while guests are on their current cruise. Revenues are in the hundreds of millions and bookings are in the hundreds of thousands
- Directly in charge of 170 employees globally and a staff of 5 internally
- Directly in charge of managing a $2 million budget annually
- Collaborates with department heads from Sales, Marketing, I.T., Hotel Operations, International Sales and Revenue Management strategizing promotions that are efficient and productive
- Has excelled in goal achievement for 34 out of the last 35 months
Corporate Sales Manager
American Airlines
Miami, FL
05.2017 - 03.2020
- Responsible for collaborating with Travel Managers from 12 different Corporate Accounts in Florida on tactics to help grow their revenues with American Airlines
- Revenue goal for these 12 accounts totaled $20 Million annually. Achieved 98% in year one and 100% in both years 2 and 3
- Introduced a revenue management type of model to senior management in the way they constructed corporate account commission
Director, Guest Sales & Service
Celebrity Cruises
Wichita, KS
04.2012 - 12.2015
- Directly responsible for the Celebrity Cruises Contact Center
- Managed the operation of 300 call center agents handling over 1 million calls annually, including VIP Travel Partners, Groups, Individuals and Loyalty Guests
- Responsible for all the metrics of operating a contact center efficiently within the guidelines of a $5million budget
Director, Onboard Sales & Special Events
Celebrity Cruises
Miami, FL
06.2009 - 04.2012
- Future Cruise Sales & Special Events
- Planned, coordinated and led all of the Celebrity Sales Department events such as the National Sales Meetings, New ship inaugurals, Major Trade Events, Ship Tours, and Seminars at Sea.
- Directed Onboard Sales Program promoting future cruise sales for Celebrity Cruises. Similar to Royal Caribbean, directly responsible for generating thousands of bookings and millions in revenue dollars
- Managed a $1 million budget and between 70-90 employees globally and internally
Manager
Royal Caribbean Cruises, Ltd
Miami, FL
06.1997 - 04.2012
- Interline & Future Cruise Sales.
- Manage, recruit, hire, schedule and provide the necessary sales tools for 30 Loyalty Ambassadors.
- Manage and work in conjunction with 18 travel agency accounts in North America who specialize in marketing to active and retired airline employees.
- These accounts produce $20 million in revenue annually.
Education
B.S - Business & Professional Management
Nova Southeastern University
Davie, FL05.2013
Diploma - Liberal Arts
Glenbard North High School
1977
Skills
- Results Driven
- Collaborative
- Relationship Builder
- Exceptional Multi-tasker
- Effective Team Player
- Skillful Presenter and Communicator
- Well Connected In the Travel Industry
Affiliations
Make-A-Wish Kansas, Foundation
Board Member
Timeline
Director, Onboard Sales
Royal Caribbean International
03.2020 - Current
Corporate Sales Manager
American Airlines
05.2017 - 03.2020
Director, Guest Sales & Service
Celebrity Cruises
04.2012 - 12.2015
Director, Onboard Sales & Special Events
Celebrity Cruises
06.2009 - 04.2012
Manager
Royal Caribbean Cruises, Ltd
06.1997 - 04.2012
B.S - Business & Professional Management
Nova Southeastern University
Diploma - Liberal Arts
Glenbard North High School
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