Vincent Todd Smith
McDonough,GA
Summary
Reliable [Job Title] with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in [Type] industry. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
24
24
years of professional experience
Work History
Restaurant Bar Manager
Three Dollar Cafe
McDonough, GA
02.2013 - 01.2024
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
- Boosted sales through strategic promotions, effective inventory management, and targeted marketing efforts.
- Reduced staff turnover by fostering a positive work environment and providing ongoing training and development opportunities.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Streamlined processes for ordering supplies, managing stock levels, and minimizing waste to reduce operational costs.
- Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
Kitchen Manager
Smokey Bones Bar & Fire Grill
Peachtree City, GA
09.2022 - 02.2023
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Bar Manager
Fox Sports Grill
Atlanta, GA
06.2005 - 07.2011
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Mentored and trained staff members to ensure exceptional customer service standards.
Manager of Operations
ESPN Zone
Atlanta, GA
02.2000 - 04.2005
- Streamlined operational processes by implementing efficient workflow management strategies.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed cross-functional teams for successful project completion and timely delivery.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Enhanced team productivity by providing effective training programs and performance management systems.
Education
High School Diploma -
Huffman High School
Birmingham, AL05.1986
Skills
- Pre-Shift Walk-Through
- Team Leadership
- Beverage Knowledge
- Customer Service
Timeline
Kitchen Manager
Smokey Bones Bar & Fire Grill
09.2022 - 02.2023
Restaurant Bar Manager
Three Dollar Cafe
02.2013 - 01.2024
Bar Manager
Fox Sports Grill
06.2005 - 07.2011
Manager of Operations
ESPN Zone
02.2000 - 04.2005
High School Diploma -
Huffman High School