Vincenzo Polizzotto

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Served food and beverages promptly with focused attention to customer needs.

• Monitored safety of guests in and around swimming pool.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.