Vinny Contini
San Jose,CA
Summary
Driven, people-oriented, and diligent worker with experience in customer service roles that require strong communication, and adaptability. Brings over 13 years of theatre experience, both onstage and backstage, which has fostered a high level of collaboration, attention to detail, and the ability to thrive in fast-paced, team-driven environments.
Overview
3
3
years of professional experience
Work History
Sales Associate
Staples
San Jose, CA
06.2025 - 08.2025
- Created a welcoming, personal community for customers to encourage repeat visitors
- Consistently reached sales targets for app downloads, exclusive deals, protection plans, and more.
- Assisted customers with inquiries and product needs in an attentive, empathetic manner
- Performed general building upkeep and stocking
- Trained new team members
Pet Care Specialist
PetSmart Pets Hotel
San Jose, CA
07.2023 - 04.2025
- Provided customer service and built rapport with pet owners through regular communication
- Sold customers on which care plan, add ons, and deals would be best for their needs
- Cared for animals, including feeding, exercise, affection, and administering medications
- Identified signals of physical distress or potential aggression and reacting accordingly
Assistant Stage Manager (unpaid)
Foothill College
Los Altos, CA
10.2024 - 12.2024
- Communicate any issues or concerns regarding the cast or crew to the Stage Manager immediately.
- Ensured the proper placement of up to 60 props and set pieces
- Assisted the cast and crew with costume changes, set transitions, and various backstage tasks as needed.
- Provided support to the Stage Manager during rehearsals and performances.
Game Master
Beat the Lock Escape Rooms
San Jose, CA
05.2022 - 08.2022
- Created immersive escape room experiences, including backstory, ambiance, and delivering rules
- Coordinated and managed corporate and private group events.
- Assisted with scheduling appointments for clients and visitors, in person or over the phone.
- Assisting customers with their needs and inquiries
Education
Associate of Arts - Theatre And Performance
Emerson College
Boston, MA05-2028
Associate of Arts - Theatre Arts
Foothill College
Los Altos06-2025
Associate of Arts - Theatre Arts
University of Puget Sound
Tacoma, WA04-2023
Skills
- Customer service
- Sales
- Leadership
- Interpersonal Skills
- 13 years in theater
- Public speaking
- Collaboration
- Adaptability
Timeline
Sales Associate
Staples
06.2025 - 08.2025
Assistant Stage Manager (unpaid)
Foothill College
10.2024 - 12.2024
Pet Care Specialist
PetSmart Pets Hotel
07.2023 - 04.2025
Game Master
Beat the Lock Escape Rooms
05.2022 - 08.2022
Associate of Arts - Theatre And Performance
Emerson College
Associate of Arts - Theatre Arts
Foothill College
Associate of Arts - Theatre Arts
University of Puget Sound