Vinny White
Virginia,MN
Summary
I currently work as a Front End customer service manager. I lead and work with a team of over fifty different personalities navigating each one of their strengths and weaknesses. I am a natural born leader with a social, creative and adaptive personality. I have showed my leadership skills throughout my entire life. In Highschool I was a leader in both my school and community by leading in things such as Student Council, and Journalism/Yearbook committee. In my years of experience, I have realized that I thrive in an environment where I work with and collaborate with others. I am a people person at my core.
Overview
4
4
years of professional experience
Work History
Front End Team Lead
Walmart
Mountain Iron, Minnesota
01.2025 - Current
- Coordinated scheduling to ensure team coverage during peak hours.
- Led front-end team to enhance customer service quality.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Provided technical leadership, mentorship and guidance to team members.
- Trained new staff on front-end operations and customer engagement.
- Analyzed customer feedback to plan experience improvement opportunities.
- Managed customer complaints and issues to resolve with complete satisfaction.
- Managed product displays to enhance visual appeal and customer engagement.
- Collaborated with suppliers to maintain proper inventory levels and product availability.
- Analyzed sales trends to identify popular items and adjust merchandising strategies.
- Monitored cash register accuracy and resolved discrepancies promptly.
- Provided feedback on staff performance to improve service quality.
Retail Sales Associate
Bath & Body Works
Virginia, Minnesota
09.2024 - 02.2026
- Assisted customers with product selection with personalized recommendations to enhance satisfaction.
- Managed and processed transactions
- Engaged customers through effective communication, building strong relationships that encouraged repeat visits.
- Created visually appealing product displays, enhancing customer interest and engagement.
- Managed inventory levels and restocked shelves to ensure product availability.
- Greeted customers upon entry and assisted in locating requested items to improve retention.
Kitchen Aide
Cornerstone Living
Buhl, Minnesota
12.2022 - 09.2023
- Prepared and organized meals and drinks for residents.
- Managed safe food storage
- Answered and serviced residents upon request
Education
High School Diploma -
Mountain Iron, Buhl
Mountain Iron, MN05-2024
Skills
- Team leadership
- Customer engagement
- Schedule Coordinating
- Team training
- Retail management
- Merchandising management
- Sales forecasting
- Customer behavior analysis
- Product presentation
- Customer service
Timeline
Front End Team Lead
Walmart
01.2025 - Current
Retail Sales Associate
Bath & Body Works
09.2024 - 02.2026
Kitchen Aide
Cornerstone Living
12.2022 - 09.2023
High School Diploma -
Mountain Iron, Buhl