Rose Djernie Joseph
North Miami,FL
Summary
Skilled Sales Associate with three years track record of success. Adept at maintaining professional and calm demeanor under pressure. Motivated professional which excels in high-volume environments where knowledge, composure and interpersonal abilities are keys to success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
NewsLink Group LLC
Miami, FL
09.2018 - Current
- Provided repeat customers with exceptional care and attention.
- Prepared sales slips and sales contracts.
- Greeted customers and ascertained needs to ensure high-quality service and appropriate product recommendations.
- Developed positive customer relationships through friendly greetings and excellent service.
- Organized products on racks and displays with focus on visual appeal and brand standards.
- Helped customers with questions, problems and complaints in person and via telephone.
Sale Associate / Customer Service
Office Depot
North Miami Beach, FL
03.2016 - 01.2018
- Recommended and helped customers select merchandise based on their needs.
- Exchanged returned merchandise for customers quickly and efficiently.
- Maintained friendly and professional customer interactions.
- Assisted in the copy and print center
- Making copies for customers
- Faxing Documents
- Downloading and printing documents for customers
- Creating booklets for customers and the store.
- Handling the cash register
- Maintained adherence to all company protocols.
- Trained and served as a peer coach for new sales associates.
- Prepared outgoing shipments.
- Stocked shelves and supplies and organized displays.
- Demonstrated use and care of merchandise.
- Developed positive customer relationships through friendly greetings and excellent service.
Personal Care Assistant
Hialeah Nursing & Rehabilitation Center
Hialeah, FL
01.2011 - 11.2014
- Monitored clients' overall health and well-being and noted any significant changes.
- Engaged patients with games, crafts, cooking, music, reading and other activities.
- Planned activities to encourage movement, when permitted.
Education
Bachelor of Arts - Tourism & Hospitality Management
Johnson & Wales University - North Miami
Miami, FL2020
Skills
- Cash register operations
- Opening and closing procedures
- Multi-tasking strength
- Customer service focus
- Professional demeanor
- Excellent people skills
- Problem-solving skills
- Floor set design expertise
- Credit card processing
- MS Windows proficient
- Quick learner
- Multi-line phone talent
- Active listening skills
- Natural leader
Certification
- CPR Certified
Timeline
Sales Associate
NewsLink Group LLC
09.2018 - Current
Sale Associate / Customer Service
Office Depot
03.2016 - 01.2018
Personal Care Assistant
Hialeah Nursing & Rehabilitation Center
01.2011 - 11.2014
Bachelor of Arts - Tourism & Hospitality Management
Johnson & Wales University - North Miami
Similar Profiles
Mabel RiveroMabel Rivero
Warehouse Worker at Newslink of miami llcWarehouse Worker at Newslink of miami llc
Hugo VizcarraHugo Vizcarra
Business Development Associate at NewsLink GroupBusiness Development Associate at NewsLink Group
Juan F BarciaJuan F Barcia
Regional Director of Operations at NewsLink GroupRegional Director of Operations at NewsLink Group
James MerusJames Merus
Sales Associate at PFS InvestmentsSales Associate at PFS Investments
Marcos Llanes EliasMarcos Llanes Elias
Highway Maintenance Technician at Roy Jorgensen AssociatesHighway Maintenance Technician at Roy Jorgensen Associates