Viola Prieto
Mojave,CA
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Panda Express. Proven expertise in cash handling and customer service, consistently enhancing customer satisfaction. Recognized for training new staff and streamlining operations, ensuring efficient service during peak hours while maintaining high standards of quality and safety.
Overview
7
7
years of professional experience
Work History
Cashier
Panda Express
Gardena, CA
02.2025 - 09.2025
- Oversaw cash drawer management, ensuring accurate transactions and proper change distribution.
- Facilitated customer inquiries and delivered detailed information on menu offerings.
- Executed food order management to enhance customer satisfaction and streamline service delivery.
- Facilitated collaboration among team members to enhance workflow efficiency during peak hours.
- Maintained cleanliness and organization of work area to uphold safety standards.
- Facilitated training sessions for new cashiers on register operations and customer service excellence.
- Welcomed customers upon store entry and addressed inquiries with urgency.
Cook
Wing Ferno
Gardena, CA
06.2018 - 07.2019
- Prepared and cooked menu items according to established recipes and food safety standards.
- Maintained cleanliness and organization of kitchen workspace during meal preparation.
- Assisted in inventory management, tracking ingredients for optimal stock levels.
- Collaborated with team members to ensure timely service during peak hours.
- Adapted quickly to changing menus and special dietary requests from customers.
- Trained new staff on kitchen procedures and safety protocols for compliance.
- Monitored food quality and presentation, ensuring adherence to restaurant standards.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Jefferson High
Los Angeles, CASkills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Money handling
Cash register operation
Order taking
Refunds and exchanges
Languages
Spanish
Full Professional
Timeline
Cashier
Panda Express
02.2025 - 09.2025
Cook
Wing Ferno
06.2018 - 07.2019
High School Diploma -
Jefferson High