Violet Gregg
Mapleton,ME
Summary
Dynamic and detail-oriented professional with extensive customer service experience at SureStay Hotel. Recognized for exceptional problem-solving skills and cash handling accuracy. Proven ability to foster positive interactions and maintain organized environments, ensuring outstanding guest experiences. Committed to enhancing operational efficiency and delivering top-quality service in fast-paced settings.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
SureStay Hotel
11.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Ski Instructor
BigRock Mountain
12.2023 - 03.2025
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
Potato Harvester
Staples Farm
09.2020 - 10.2024
- Optimized sorting processes for harvested potatoes, ensuring only top-quality produce was sent to market or further processing stages.
- Safeguarded the quality of harvested potatoes by enforcing strict cleanliness guidelines throughout the operation process.
- Communicated with coworkers and management to report challenges.
Cashier
Save-A-Lot
06.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Presque Isle High School
Presque Isle, ME06-2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Problem-solving skills
Languages
English
Native or Bilingual
Timeline
Front Desk Receptionist
SureStay Hotel
11.2024 - Current
Ski Instructor
BigRock Mountain
12.2023 - 03.2025
Cashier
Save-A-Lot
06.2023 - 08.2024
Potato Harvester
Staples Farm
09.2020 - 10.2024
High School Diploma -
Presque Isle High School
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