Violet Hansen-head
Oak Harbor,WA
Summary
Dedicated Hostess with proven expertise in customer service and effective multitasking, honed at Cravings Cafe. Excelled in greeting guests with warmth, managing seating efficiently, and ensuring high standards of cleanliness and sanitation. Skilled in complaint handling and safe food handling, demonstrating patience, empathy, and interactive communication skills to enhance guest experiences.
Overview
2
2
years of professional experience
Work History
Hostess
Cravings Cafe
Chester, CA
05.2021 - 10.2022
Welcomed and quickly seated guests. While also running food when needed.
Receptionist
B&B Bookseller
Chester, CA
04.2021 - 10.2022
- Answered phone promptly and directed incoming calls
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Education
Oak Harbor Highschool
Oak Harbor, WASkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Interactive communication skills
- Greeting guests
- Cleanliness maintenance
- Complaint handling
- Safe food handling
Languages
German
Professional Working
Timeline
Hostess
Cravings Cafe
05.2021 - 10.2022
Receptionist
B&B Bookseller
04.2021 - 10.2022
Oak Harbor Highschool