Ambitious Science Graduate with ten years of experience in customer-facing administrative roles. Enhanced customer satisfaction through strong service skills, effective multitasking, and exceptional time management. Committed to delivering positive and memorable experiences for every customer.
Overview
10
10
years of professional experience
Work History
Sales service and distribution clerk
United States Postal Service, USPS
Chicago, IL
08.2020 - Current
Audited stock levels on a regular basis to ensure adequate supply of materials at all times.
Assisted in inventory counts by accurately counting items on shelves and in boxes, ensuring accurate stock levels.
Delivered customer service by responding to inquiries about mail services, enhancing customer satisfaction.
Executed administrative tasks including filing paperwork and generating reports to support operational efficiency.
Monitored and directed the work of lower-level clerks.
Concierge
FirstService Residential
Chicago, IL
01.2017 - 08.2020
Contacted previous visitors and potential guests through emailed newsletters with information on events and happenings in an effort to build a client base.
Greeted residents and guests with professional service in FirstService Residential communities.
Scheduled amenity reservations and supported resident event coordination.
Answered resident questions and directed requests to appropriate departments.
Contacted previous visitors and potential guests through emailed newsletters with information on events and happenings in an effort to build a client base.