Virginia E. Grayson
Houston,TX
Overview
32
32
years of professional experience
Work History
Cashier
Johnny’s True Value
Houston, Texas
08.2023 - 12.2024
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register efficiently during peak customer hours.
- Processed transactions accurately to ensure smooth checkout experiences.
- Assisted customers with product inquiries and recommendations.
- Maintained organized and clean checkout area for operational efficiency.
- Managed inventory by restocking shelves and removing expired items.
- Collaborated with team members to enhance customer service standards.
- Resolved customer complaints promptly to ensure satisfaction during visits.
Horticulturist
Natura Plant Interscapes
Houston, TX
01.2018 - 01.2020
- Fill tanks with fertilizer, load tanks into truck, drive to multiple locations, install, replace, and maintain interiorscape design at each account.
- Maintain positive professional relations with account holders/managers.
- Generate and remit reports on each account.
Restaurant Manager
Denny’s #7159
Spring, TX
01.2015 - 01.2017
- Ensure customer experience was exceedingly satisfactory and repeatable.
- Complete tasks in a timely fashion in order to preserve effective workflow.
- Attend, schedule, and coach employee meetings and workshops.
- End shift, count cash register and safe, make deposit.
Insurance Billing and Coding
MedRev Resources
Harlingen, TX
01.2012 - 01.2015
- Input encounter documentation; enter CPT and ICD9 codes into correct insurance portals, investigate denials, track payments, and enter balances in daily log.
- Design and complete Microsoft PowerPoint marketing presentations.
- Schedule and perform marketing presentations for office managers across South Texas.
Horticultural Technician
Southern Plants
Harlingen, TX
01.1993 - 01.2001
- Fill tanks with fertilizer, load tanks into truck, drive to multiple locations, install, replace, and maintain interiorscape design at each account.
- Maintain positive professional relations with account holders/managers.
- Generate and remit reports on each account.
- Generate and mail accounts receivable billing statements.
- Includes but not limited to: maintaining cleanliness throughout shift, prepping for next shift, (check server side work), ensure dated labels are within designated time, cook when needed, complete walk through of store, check temperatures on all hot/cold holding product, put away truck order, etc.
- Includes but not limited to: watering, cleaning, pruning, and rotating individual plants, cleaning out planters and avoiding any water damage to business or home surroundings.
Education
Pharmacy Technician - Pharmacy
Irma Lerma Rangel College of Pharmacy At Texas A&M
Kingsville, TX12-2025
Skills
- Customer service
- Inventory management
- Communication skills
- Team collaboration
- Time management
- Detail orientation
Volunteer Experience
Dresswell, Hopewell Center, Houston TX Cross Community Church
References
References available upon request.
Timeline
Cashier
Johnny’s True Value
08.2023 - 12.2024
Horticulturist
Natura Plant Interscapes
01.2018 - 01.2020
Restaurant Manager
Denny’s #7159
01.2015 - 01.2017
Insurance Billing and Coding
MedRev Resources
01.2012 - 01.2015
Horticultural Technician
Southern Plants
01.1993 - 01.2001
Pharmacy Technician - Pharmacy
Irma Lerma Rangel College of Pharmacy At Texas A&M
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