Summary
Overview
Work History
Education
Skills
Timeline
Generic

Virginia Foster

Wailuku,HI

Summary

Experience in Retail Sales, Banking, Accounting, as well as in the medical field and in education. Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

23
23
years of professional experience

Work History

Fine Jewelery Manager

Sears
Kahului, HI
08.2014 - 03.2021
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Received and examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Trained and supervised of new employees.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Returned change and currency and processed debit and credit card payments with 100% accuracy rate.
  • Trained newly hired sales team in upselling techniques.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Behavior Skills Technician

ABC School
Sacramento, CA
01.2010 - 11.2013
  • Maintained energy and enthusiasm in fast-paced environment.
  • Charted on each patient daily.
  • Prepared and submitted daily lesson plans and reports.
  • Taught students how to complete basic household chores and prepare food.
  • Facilitated on-site activities, support groups and activities for students.
  • Recognized individuals on the autism spectrum and typical behaviors associated.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • App;ied behavior modification to train targeted skills.

Student/ Intern

California Institute Of Jewelery Technology
Sacramento, CA
02.2007 - 06.2012

Studied Gemology and Jewelry Essentials

Retail Sales Associate (seasonal)

Mervins
Sacramento, CA
10.2010 - 02.2011

Sales

Assistant Bookkeeper

RV Bookkeeping
Rocklin, CA
01.2004 - 01.2006
  • Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
  • Filed invoices with processed checks to maintain orderly accounting filing system.
  • Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
  • Assisted bookkeepers in providing support documentation required for audits.
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Built bookkeeping systems and strategies to achieve financial savings and goals.
  • Created and maintained detailed, organized and timely records of transactions to support legal compliance.
  • Received and delivered incoming accounting department mail to appropriate staff members.
  • Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
  • Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records and financial statements.

Liquidator

Gordon Brothers
Multiple in California, CA
01.2005 - 09.2005

Set items for markdowns and sales.

Lock Box Teller

Wells Fargo
El Monte, CA
01.1974 - 01.1978

Received Checks, maintained Lock Box records. Difference research (locating discrepancies in accounts)

Education

Gemologist - Gemology

FCGMA
Blaine BC

No Degree - Gemology

Gemological Institute of America
Carlsbad, CA

Private Pilot Ground School Training

Chino High School
Chino, CA

High School Diploma -

San Juan High School
Citrus Heights, CA
06.1969

Skills

  • Cash Handling and Reconciliation
  • Financial Record
  • Team Building and Motivation
  • Decision Making
  • Customer Service Management
  • Inventory Management
  • Delegation and Supervision
  • Recruitment and Training
  • Staff Coaching and Training
  • Handling Complaints and Inquiries
  • Flexible Work Schedule
  • Sales Leadership
  • Health and Safety Procedures
  • Reporting and Performance Analysis
  • Departmental Procedures
  • POS Terminal Operation
  • Multitasking and Prioritizing
  • Willingness to Learn
  • Critical Thinking
  • Loss Prevention
  • Adaptable to Changing Demands
  • Creativity and Originality
  • Superior Work Ethic
  • Positive and Upbeat

Timeline

Fine Jewelery Manager

Sears
08.2014 - 03.2021

Retail Sales Associate (seasonal)

Mervins
10.2010 - 02.2011

Behavior Skills Technician

ABC School
01.2010 - 11.2013

Student/ Intern

California Institute Of Jewelery Technology
02.2007 - 06.2012

Liquidator

Gordon Brothers
01.2005 - 09.2005

Assistant Bookkeeper

RV Bookkeeping
01.2004 - 01.2006

Lock Box Teller

Wells Fargo
01.1974 - 01.1978

Gemologist - Gemology

FCGMA

No Degree - Gemology

Gemological Institute of America

Private Pilot Ground School Training

Chino High School

High School Diploma -

San Juan High School
Virginia Foster