Virginia Harper
Laporte,TX
Summary
Accomplished Cashier Team Lead with a track record of training staff and resolving customer issues effectively. Demonstrated adaptability and strong organizational skills, committed to fostering positive team dynamics and enhancing the customer experience.
Overview
21
21
years of professional experience
Work History
Cashier Team Lead
Smoothie King
07.2026 - Current
- Supervised daily cash register operations, ensuring accurate transactions and efficient service delivery.
- Trained new cashiers on operational procedures and customer service best practices.
- Assisted in inventory management, restocking supplies to maintain optimal store readiness.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Developed strong relationships with repeat customers through friendly service interactions.
- Restocked and organized merchandise in front lanes.
Janitorial Technician
Flex Blue
04.2025 - 04.2025
- Maintained cleanliness and sanitation in assigned areas to ensure safe environments.
- Followed safety procedures and guidelines to minimize hazards during cleaning tasks.
- Collaborated with team members to meet daily cleaning schedules efficiently.
- Maintained professional appearance for entrance areas, lobbies, corridors-ensuring first impressions met company standards.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Cleaned oil and grease traps and disposed of waste properly.
Stay at Home Mom
N/A
01.2015 - 01.2025
- As a result of my husbands job working out of town, we made the decision that I would step away from the professional goals to raise the children for the good of our family.
- managed household operations including scheduling, and budgeting
- Developed and implemented educational routines to foster children's learning and development.
- Coordinated family logistics, including transportation, appointments, and events.
- created strong skills in time management, problem-solving, and organization
- maintained and commitment, adaptability, and work ethic in a demanding full-time role.
Construction Support/ Shipping and Receiving
Lauren Construction and Engineering
01.2013 - 01.2015
- Assisted in various roles and construction projects
- performed firewatch and flagging duties
- managed and inventoried laydown yard for pipe, iron, and electrical materials
- prepared and delivered documentation for CBI and Lauren
- delivered materials for foreman and coordinated with general foreman daily
Firewatch/Construction Flagger
Lauren Engineering Construction
01.2011 - 01.2013
- Directed traffic flow around construction sites to ensure safety of workers and motorists.
- Performed fire watch duties including monitoring lower explosive limits using the appropriate monitor
- monitored hot work duties and extinguished incipient stage fires
- performed Hole watch duties keeping a log of the number of entrants and using 4 gas meters to ensure oxygen levels were sufficient for entry and that there were no toxic chemicals in the area.
Ironworker Helper
Turner Industries Group
01.2009 - 01.2011
- Assisted with Bolt-up of flanges and equipment set up
- operated tools and provided housekeeping to maintain a safe work environment.
- performed flagging duties and directing traffic to ensure coworker safety
Helper
Apache Construction
01.2006 - 01.2009
- Installed and removed insulation in multiple industrial units ( train 2, 204, and 207)
- performed housekeeping and cleared formwork
- worked safely at heights and in confined spaces
- coordinated material handling to support the work group and equipment set up to minimize down time.
- Assisted in loading and unloading construction materials, ensuring timely delivery to job sites.
Education
No Degree -
Valliant Highschool
604 Lucas Street Valliant , OKSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Safety leadership
Timeline
Cashier Team Lead
Smoothie King
07.2026 - Current
Janitorial Technician
Flex Blue
04.2025 - 04.2025
Stay at Home Mom
N/A
01.2015 - 01.2025
Construction Support/ Shipping and Receiving
Lauren Construction and Engineering
01.2013 - 01.2015
Firewatch/Construction Flagger
Lauren Engineering Construction
01.2011 - 01.2013
Ironworker Helper
Turner Industries Group
01.2009 - 01.2011
Helper
Apache Construction
01.2006 - 01.2009
No Degree -
Valliant Highschool