Virginia Hernandez
Paramount,STATE_US
Summary
Dynamic and reliable professional with extensive experience in customer service at Raising Cane's Chicken Fingers. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining operational efficiency, consistently achieving high service standards while fostering a positive environment for both customers and team members.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in all roles
Overview
2
2
years of professional experience
Work History
Cashier
Raising Cane's Chicken Fingers
Santa Fe Springs, CA
08.2025 - Current
- Adapted quickly to changing priorities during peak hours to ensure timely service.
- Engaged in training sessions to learn about food safety and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Prepared and cooked menu items following established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workstations to ensure a safe cooking environment.
- Operated kitchen equipment, including fryers, grills, and ovens, adhering to safety protocols.
Afterschool Volunteer
Think
Paramount, CA
03.2025 - 02.2026
- Assisted in organizing community outreach programs, enhancing participant engagement and awareness.
- Collaborated with team members to design promotional materials for events, improving visibility and attendance.
- Supported project planning by scheduling meetings, managing logistics, and coordinating resources effectively.
- Contributed to fundraising efforts through grant writing and donor communications, increasing support for initiatives.
- Trained new volunteers on organizational protocols and procedures, fostering a cohesive team environment.
Shift Leader
Wingstop
Paramount, CA
08.2024 - 07.2025
- Assisted in managing daily operations and maintaining high service standards.
- Learned food safety protocols and ensured compliance during shift operations.
- Supported team members in achieving efficient workflow and customer satisfaction.
- Handled cash register functions accurately while providing excellent customer service.
- Maintained cleanliness and organization of work area to enhance efficiency.
- Assisted customers with menu selections, providing excellent service and support.
- Processed customer transactions accurately using point-of-sale system.
- Handled cash and credit transactions, ensuring secure payment processing.
- Collaborated with team members to meet daily operational goals and targets.
- Managed inventory restocking to maintain product availability for customers.
Education
High School Diploma -
Buena Vista High School
Lakewood, CASkills
- Customer service
- Customer assistance
- Cash handling
- Team collaboration
- Money handling
- Time management skills
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Raising Cane's Chicken Fingers
08.2025 - Current
Afterschool Volunteer
Think
03.2025 - 02.2026
Shift Leader
Wingstop
08.2024 - 07.2025
High School Diploma -
Buena Vista High School