Summary
Overview
Work History
Skills
Timeline
military
Generic

Virginia Hill

Tomball,TX

Summary


Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

16
16
years of professional experience

Work History

Sales Associate

Karen's Hallmark
06.2014 - 08.2020
  • Delivered exceptional customer service, enhancing overall shopping experience and customer satisfaction.
  • Assisted in visual merchandising, ensuring product displays were attractive and aligned with brand standards.
  • Trained new team members on store policies, procedures, and customer engagement techniques.

Licensed Appraiser

Whitestone Realty
03.2007 - 06.2010
  • Valuated properties using market analysis and comparative sales data
  • Conducted thorough inspections to assess property conditions and unique features
  • Prepared detailed reports outlining findings, methodologies, and conclusions


Sales Associate

Chico's FAS
09.2004 - 02.2007
  • Processed transactions accurately using point-of-sale systems, maintaining cash handling protocols.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
  • Greeted customers and helped with product questions, selections, and purchases.


Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Exceptional customer service

Timeline

Sales Associate

Karen's Hallmark
06.2014 - 08.2020

Licensed Appraiser

Whitestone Realty
03.2007 - 06.2010

Sales Associate

Chico's FAS
09.2004 - 02.2007

military

Served in the U.S. Navy from 1978 to 1994

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