Virginia Jordan
Janesville,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
GENERAL MANAGER
Card Fulfillment Services
05.2022 - 01.2024
- Led all areas of a 90-person division of Taylor Corporation that fulfilled orders, primarily for the gift card industry
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
PRODUCTION MANAGER
Card Fulfillment Services
03.2021 - 04.2022
- Manager of production, inventory/warehouse, and maintenance operations
- Introduced automation and technological advancements to the production floor, leading to increased efficiency and reduced labor costs.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Estimated labor requirements to support anticipated workload.
- Evaluated employee performance and provided feedback and training as needed.
- Coordinated with other departments to align production with customer requirements.
QUALITY ASSURANCE AND SAFETY MANAGER
Card Fulfillment Services
12.2013 - 03.2021
- Established a culture of continuous improvement by fostering open communication and proactive problem-solving among team members.
- Streamlined processes to reduce production errors and improve efficiency in the manufacturing environment.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Successfully led efforts for ISO certification, demonstrating commitment to quality management systems within the organization.
- Coordinate Safety Committee activities and conducted company-wide safety training
- Established emergency response plans, ensuring preparedness in the event of a crisis or disaster.
QUALITY ASSURANCE AND ENVIRONMENTAL MANAGER
MICO, Inc
06.2005 - 08.2013
- Quality Manager for MN, CA, and Mexico operations
- Led efforts for ISO 9001 and ISO 14001 Certifications at multiple sites
- Quality Contact for customers - traveled to multiple customer sites each year to build contacts and foster improvement
- Implemented quality goals and reported quarterly through the Management Review to the Senior Staff
- Managed 11 direct reports including Quality Engineers, Quality Technician, Calibration Coordinator, Inspectors, Admin Assistant and Project Coordinators
QUALITY AND SAFETY ENGINEER
MICO, Inc
06.2004 - 06.2005
- Led the Safety Committee, conducted required safety training, and completed required regulatory reporting
- Compiled and submitted PPAP elements for all new products
- Conducted Root Cause Analysis on returned product and submitted effected corrective actions to customers, facilitated Material Review Board
- Managed supplier quality relationships.
PRODUCTION ENGINEER/ENVIRONMENTAL SAFETY & HEALTH ADMINISTRATOR
MICO, Inc
06.1997 - 06.2004
- Coordinated new product introductions from Design Engineering through Shipping
- Developed and maintained FMEAs, Control Plans, Routings, Fixturing, and Costing for new and existing products
- Developed assembly and test processes for final product
- Introduced ergonomic assembly tools as well as improved secondary operations, cleaning and parts handling processes for components
- Formed the Safety Committee and developed the ESH Administrator position to conduct required safety training, and complete required regulatory reporting.
Education
Bachelor of Science in Manufacturing Engineering Technology -
MANKATO STATE UNIVERSITY
Mankato, MN06.1997
Skills
- Production Management
- Lean Manufacturing/Six Sigma
- Quality Assurance
- Client Relations
- Relationship Building
- Business Growth Initiatives
- Regulatory Reporting
- Project Management
- Performance Analysis
- Process Improvements
Additional Information
2023 Graduate of the Greater Mankato Leadership Program
2015 Taylor Award Winner for Process Development and Quality Error Reduction
2012 Vistage Executive Peer Group Member
Timeline
GENERAL MANAGER
Card Fulfillment Services
05.2022 - 01.2024
PRODUCTION MANAGER
Card Fulfillment Services
03.2021 - 04.2022
QUALITY ASSURANCE AND SAFETY MANAGER
Card Fulfillment Services
12.2013 - 03.2021
QUALITY ASSURANCE AND ENVIRONMENTAL MANAGER
MICO, Inc
06.2005 - 08.2013
QUALITY AND SAFETY ENGINEER
MICO, Inc
06.2004 - 06.2005
PRODUCTION ENGINEER/ENVIRONMENTAL SAFETY & HEALTH ADMINISTRATOR
MICO, Inc
06.1997 - 06.2004
Bachelor of Science in Manufacturing Engineering Technology -
MANKATO STATE UNIVERSITY
Similar Profiles
Austin ClarkAustin Clark
Auto Insert Operator at CFS - Card Fulfillment ServicesAuto Insert Operator at CFS - Card Fulfillment Services
Monica Grace MatarMonica Grace Matar
SENIOR ACCOUNT EXECUTIVE at Smart Card Merchant Card Services/Enhanced Payments ServicesSENIOR ACCOUNT EXECUTIVE at Smart Card Merchant Card Services/Enhanced Payments Services
Madhushree GMadhushree G
Process Associate at Bread Financial Services (All data card services)Process Associate at Bread Financial Services (All data card services)