Virginia Madrid
Clemson,SC
Overview
3
3
years of professional experience
Work History
Hostess
The Furbish Brewhouse and Eats
Rangeley, Maine
05.2021 - Current
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Maintained a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Provided excellent customer service by addressing customer needs promptly.
- Greeted guests warmly upon arrival, seating them promptly.
Server
Copper River Grill
Seneca, SC
11.2023 - 01.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Rangeley Lakes Regional School
Rangeley, ME06-2022
Biological Sciences
Clemson University
Clemson, SCSome College (No Degree) - Associates in Science
Tri-County Technical College
Pendleton, SCSkills
- Guest Engagement
- Customer Service
- Performance Improvement
- Detail Oriented
- Complaint Handling
- Customer Service Expertise
- Payment Processing
Timeline
Server
Copper River Grill
11.2023 - 01.2024
Hostess
The Furbish Brewhouse and Eats
05.2021 - Current
High School Diploma -
Rangeley Lakes Regional School
Biological Sciences
Clemson University
Some College (No Degree) - Associates in Science
Tri-County Technical College
Similar Profiles
Lauren EastlackLauren Eastlack
Billing Assistant at Morton & Furbish Vacation RentalsBilling Assistant at Morton & Furbish Vacation Rentals
Adan LlanosAdan Llanos
Cocktail Server at BJ's Restaurant & BrewhouseCocktail Server at BJ's Restaurant & Brewhouse
Ethan J. HurryEthan J. Hurry
Line Cook at BJ's Restaurant & BrewhouseLine Cook at BJ's Restaurant & Brewhouse
Peyton McGuirePeyton McGuire
Youth and Children's Ministry Intern at Trinity Church SeattleYouth and Children's Ministry Intern at Trinity Church Seattle
Alex LandryAlex Landry
Risk Advisory Intern at Baker Tilly US, LLPRisk Advisory Intern at Baker Tilly US, LLP