Virginia Maxey

I was responsible for providing exceptional customer service by taking orders, delivering food and beverages, and ensuring a positive dining experience for all guests. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment while maintaining a friendly and professional demeanor.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.

I handled customer transactions, maintained a clean and organized front counter, and provided excellent service in a fast-paced bakery environment. Operated the cash register, processed payments accurately, and assisted guests with product selection. I also prepared and packaged bakery items, including icing cupcakes, making king cakes, and crafting coffee beverages such as lattes. Ensured displays where stocked and visually appealing while following all food safety and sanitation guidelines.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.