Virginia Rhodes
Oak Ridge,TN
Summary
Dynamic Senior Pharmacy Technician with Walgreens, adept at enhancing customer satisfaction through effective medication management and insurance resolution. Proficient in pharmacy software and HIPAA compliance, I excel in team collaboration and attention to detail, consistently improving prescription processing efficiency and supporting immunization efforts to expand healthcare access.
Pharmacy professional prepared to excel in high-demand settings by leveraging extensive experience in medication management and patient interaction. Known for strong focus on collaboration and achieving optimal results, consistently adapting to changing needs and ensuring reliability. Skilled in inventory control, medication preparation, and maintaining regulatory compliance, with diligent and organized approach to all tasks.
Overview
8
8
years of professional experience
Work History
Senior Pharmacy Technician
Walgreens
11.2018 - Current
- Entered prescriptions accurately in pharmacy system while following state and federal rules.
- Helped resolve insurance rejections and prior authorization problems to keep prescriptions moving.
- Managed medication inventory through ordering, stocking, and tracking expiration dates.
- Assisted pharmacists with prescription setup, data entry, and dispensing tasks.
- Provided prompt, courteous service to improve customer satisfaction with prescription support.
- Supported pharmacists during immunization administration to expand access to healthcare services.
- Helped patients lower medication costs by finding manufacturer discount programs or suitable generic options.
- Maintained patient records, prescription details, and related data in compliance with HIPAA requirements.
Education
High School Diploma -
Kaplan University
Skills
- Pharmacy software proficiency
- Professional networking
- HIPAA compliance
- Pharmacy ethics
- Immunization administration
- Medication dispensing
- Insurance verification
- Drug inventory control
- Pharmacy operations
- Team collaboration
- Heartsaver CPR AED (CPR AED)
- Customer service
- Attention to detail
Timeline
Senior Pharmacy Technician
Walgreens
11.2018 - Current
High School Diploma -
Kaplan University