
Accomplished customer service professional with experience at Kroger, excelling in managing customer interactions and resolving issues efficiently. Demonstrated strong work ethic and integrity, enhancing customer satisfaction by 20%. Skilled in customer assistance and adept at maintaining patience and empathy in high-pressure situations. Proven ability to deliver exceptional service and foster positive customer relationships.
Managed diverse customer service tasks, including resolving concerns and processing transactions at the Customer Service desk.
As my first job I gained experience in retail environment processes.