Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Production Line Worker
Abbott
03 2022 - 09 2022
Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
Exceeded production targets consistently through focused attention on task completion without compromising quality assurance measures.
Collaborated with other production workers to achieve smooth running of production line.
Performed basic maintenance of production equipment to prevent downtime.
Inspected assembly line to confirm proper operation.
Trained new employees by demonstrating operation of production line machinery.
Performed hand-finishing of final products after assembling component parts for items.
Direct Support Professional
Quality care access
12 2022 - 08 2024
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Maintained clean, safe, and well-organized patient environment.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Transported clients to medical and dental appointments to provide support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted disabled clients to support independence and well-being.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
Program Supervisor
Outfront JB family residential care
01 2023 - Current
Provided ongoing direction and leadership for program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Coached team members on productivity strategies to accomplish challenging goals.
Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
Increased program efficiency by streamlining processes and implementing time-saving strategies.
Managed program budget responsibly, allocating funds appropriately to ensure the success of all initiatives.
Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
Assisted with community resources for healthcare and mental health.
Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
Developed strong relationships with community partners to secure resources and support for various programs.
Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
Designed program implementation and maintenance plan.
Provided leadership, guidance and support to staff members.
Education
Bachelor of Business Management - Accounting
Mount Kenya University
01.2018
Skills
Document management
Strategic planning
Operational leadership
Reporting requirements
Staff Training
Persuasive communication style
Process improvements
Financial administration
Generating schedules
Hiring and recruitment knowledge
Additional Information
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
