Vishnue Jackson
Memphis,Tennessee
Summary
Dynamic Customer Service Representative with a proven track record at The Juice Plus Company, excelling in client support and problem-solving. Adept at utilizing CRM systems for accurate data entry and enhancing customer satisfaction. Recognized for effective communication and engaged listening, consistently improving service delivery and response times.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Customer Service Representative
The Juice Plus Company
04.2012 - 09.2025
- Managed customer complaints, providing effective solutions to ensure satisfaction.
- Learned and utilized CRM systems to track customer interactions and feedback efficiently.
- Collaborated with team members to improve service delivery processes and response times.
- Assisted customers with inquiries and product information, enhancing overall service experience.
Customer Service Representative
Union Planters Bank
05.2001 - 03.2012
- Maintained knowledge of products and services to address customer needs accurately.
- Documented customer interactions in compliance with company policies for quality assurance.
- Participated in training sessions to develop skills in communication and conflict resolution.
- Adapted quickly to changing priorities, maintaining high levels of service during peak periods.
- Managed customer complaints, providing effective solutions to ensure satisfaction.
- Assisted customers with inquiries and product information, enhancing overall service experience.
Education
Bachelor of Science - Accounting And Finance
Strayer University
Manassas, VA05-2027
Skills
- Client support
- Engaged listening
- Problem-solving skills
- Accurate data entry
- Active listening
- Critical thinking
- Conflict resolution
- Complaint handling
- Complaint resolution
- Payment processing
- Professional telephone demeanor
- Microsoft Excel
Timeline
Customer Service Representative
The Juice Plus Company
04.2012 - 09.2025
Customer Service Representative
Union Planters Bank
05.2001 - 03.2012
Bachelor of Science - Accounting And Finance
Strayer University