Viv Andrews
Raleigh,USA
Summary
Aspire to obtain a position where my creative and customer service skills can be an asset to your business. Professional experience working in a fast paced environment demanding strong organizational, interpersonal skills, confident and poised in interactions with individuals at all levels.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
DTLR
05.2021 - 01.2024
- Assist the store manager, performing all job tasks as assigned
- Complete store opening and closing procedures multiple times per week
- Supervise employees, delegating tasks, evaluating employee performance.
Customer Service Representative
Iqor
04.2019 - 02.2021
- Handle inbound customer call, While gathering data and documents from proper systems.
- Communicate detailed task effectively with customer to complete task per customer requirements.
- Answer product questions and service accounts professionally and efficiently in a fast pace environment.
Warehouse Associate
Ross Distribution
02.2016 - 10.2018
- Assisted with safe housekeeping procedures, maintaining clean work stations and areas.
- Prepared items for shipment by labeling them properly and packing them securely.
- Assisted in training new warehouse employees on job tasks and safety protocols.
Cashier/Customer Service Cashier
7 11
12.2013 - 02.2015
- Provide prompt, efficient and courteous customer service Maintain a clean, customer friendly environment in the store
- Perform cleaning activities and other tasks that are included on job assignments including cooking food as well.
- Key duties include greeting customers, ringing up sales, stocking shelves, and following food safety and health code guidelines
Education
General Studies
Central Piedmont Community College
Charlotte, NC05.2013
Diploma - undefined
E.E. Waddell High School
Charlotte, NC06.2010
Skills
- Customer Service Management
- Shift Scheduling
- Team management
- Stockroom Management
- Store Opening and Closing
- Problem- Solving
Timeline
Assistant Store Manager
DTLR
05.2021 - 01.2024
Customer Service Representative
Iqor
04.2019 - 02.2021
Warehouse Associate
Ross Distribution
02.2016 - 10.2018
Cashier/Customer Service Cashier
7 11
12.2013 - 02.2015
Diploma - undefined
E.E. Waddell High School
General Studies
Central Piedmont Community College
Similar Profiles
Jalessea HillJalessea Hill
Store Manager at DTLRStore Manager at DTLR
Bennett ChinnBennett Chinn
Sales Associate at DTLRSales Associate at DTLR
Paul ChandlerPaul Chandler
Sales Associate at DTLRSales Associate at DTLR
Miles OudenMiles Ouden
Shoe Sales Associate at DTLRShoe Sales Associate at DTLR
Nikoletta BekoNikoletta Beko
CCR Instructional Assistant – Special Programs at Wake County Public SchoolsCCR Instructional Assistant – Special Programs at Wake County Public Schools