Vivian Emery
Atoka,OK
Summary
Accomplished General Manager at Pilot Travel Centers, adept in Quality Management and fostering strong relationships, significantly enhanced operational efficiency and sales profitability. Skilled in team development and P&L Management, I excel in strategic planning and effective leadership, ensuring long-term success and high employee satisfaction.
Customer-oriented General Manager with 27 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
21
21
years of professional experience
Work History
General Manager
Pilot Travel Centers
06.2001 - 11.2022
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
North High School
Bakersfield, CA05-1986
Skills
- Quality Management
- Verbal and written communication
- Team training and development
- Labor Cost Controls
- Recruitment
- Effective leader
- Time Management
- Inventory Control
- Relationship Building
- P&L Management
Timeline
General Manager
Pilot Travel Centers
06.2001 - 11.2022
High School Diploma -
North High School
Similar Profiles
JOHN SEYMOURJOHN SEYMOUR
Supervisor at Pilot Travel CentersSupervisor at Pilot Travel Centers
TAHJ CHARLESTAHJ CHARLES
Cashier at Pilot Travel CentersCashier at Pilot Travel Centers
Jaquese GipsonJaquese Gipson
Janitorial Lead at Pilot Travel CentersJanitorial Lead at Pilot Travel Centers
Shaneka DingleShaneka Dingle
Assistant Manager at Pilot Travel CentersAssistant Manager at Pilot Travel Centers
Angel HammockAngel Hammock
Teacher at Tushka Public SchoolTeacher at Tushka Public School