Vivian Mourelatos
Astoria,NY
Summary
Experienced dental receptionist with a strong track record at Dr. Christos A. Tsiatis, specializing in patient scheduling and insurance verification. Recognized for delivering outstanding customer service and maintaining organized office operations, resulting in increased patient satisfaction. Proficient in managing financial transactions and ensuring confidentiality, fostering a professional environment.
Overview
22
22
years of professional experience
Work History
Dental Receptionist
Dr. Christos A. Tsiatis
Bayside, NY
09.2002 - 01.2025
- Managed patient inquiries concerning accounts and dental services with professionalism.
- Monitored office supply levels, placing orders to ensure availability.
- Maintained patient confidentiality while delivering compassionate communication.
- Accurately completed insurance and claim forms to facilitate processing.
- Performed bookkeeping duties, including preparation of financial statements and billing.
- Processed customer payments and billed insurance for outstanding balances.
- Scheduled appointments in alignment with provider availability, maintaining master calendar.
- Verified patient eligibility across various insurance plans to ensure compliance.
Education
High School Diploma -
William Cullen Bryant High School
Astoria, NY06-1996
Skills
- Patient scheduling and management
- Insurance verification and billing
- Customer service and support
- Data entry and management
- Confidentiality compliance
- Payment processing
- Effective communication
- Time management
- Collaboration and teamwork
- Organizational skills
- Reliability and multitasking
- Patient documentation
- Financial transactions
- Maintaining cleanliness
Languages
English
Professional
Greek
Professional
Timeline
Dental Receptionist
Dr. Christos A. Tsiatis
09.2002 - 01.2025
High School Diploma -
William Cullen Bryant High School
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